Ironclad Reviews in January 2025: User Ratings, Pros & Cons

Beautifully designed and easy to collaborate between different teams

What do you like best? Making edits in realtime within the platform and not having to download it offline instead. Tagging stakeholders for comments and feedback. The robust workflow and approval process, and transparency overall. What do you dislike? I really wish there was a mobile app for Ironclad. I don't always have my laptop with me and it would be nice to at least see progress towards the creation and approval of a legal document. I understand how editing may not be as easy ...

A Review of Ironclad From a Current Customer

What do you like best? (I have been offered a $25 gift card byG2 to write this review but my opinions are my own) Ironclad is a great platform that is both business user and legal user friendly. It integrates well with Salesforce, has a very good contract generation platform, and is great with signing authority and review logic and functions. Overall, it is the best platform that I have seen for contract management and they are great with customer service. I would recommend them to ...

Designed with a focus on features

What do you like best? Ironclad makes it easy to design contract templates. Now with their workflow designer, logic and customization is even easier. It allows us to more easily scale our business and track all of our activity for customer legal documents in a repository. What do you dislike? The only thing I'd like to see improve is if Ironclad actually built in the signing features (currently you have to use DocuSign, Hello Sign, or some other product). This would truly allow you to ...

Great experience so far!

What do you like best? Ironclad has helped our business gain a better understanding of our contracts and helped us structure a seamless review process. The ironclad tool is intuitive and always evolving and improving allowing non legal stakeholders ease of use and buy in. Ironclad also gives the business the opportunity to take control of their workflows and make quick changes which is vital in a growing business. What do you dislike? Ironclad requires some improvement around updating ...

Ironclad is extremely easy to use and also has a contract repository which is fantastic.

What do you like best? I like that not much training is required. What do you dislike? Better way to keep track of expiration dates. Recommendations to others considering the product: na What problems are you solving with the product? What benefits have you realized? We have realized that the notes/comments for each workflow are saved which is helpful.

Ironclad has helped automate otherwise complicated processes

What do you like best? I enjoy the conditional logic features within the workflow builder. I’m able to create complicated yet streamlined workflows that don’t overwhelm our internal users. What do you dislike? I would like better handling of template formatting. The main example being that I currently have to make a table for signature blocks so that the formatting doesn’t get altered once uploaded as a document template. I’d also love for more of the custom workflow abilities to be ...

Great Contract Management System

What do you like best? Its a really clean interface and they consistently update new features. What do you dislike? A few of the items I did not like have already been updated. There are still some issues with the in-app editor but it is changing often. Recommendations to others considering the product: The implementation team is great and helpful in customizing workflows What problems are you solving with the product? What benefits have you realized? It has helped ...

Ironclad is a great contracts management tool

What do you like best? There are many features that I appreciate about Ironclad. Mainly, being able to create our own workflows, but also being able to request customized workflows for in-bound contracts. Manage our metadata and think about how our company wants to manage our contracts, filing system. I like that Ironclad is constantly. making updates and changes based on customer feedback. I like it has its own repository functionality. The integration is fantastic and a plus. What ...

A Solid Tool with Great Customer Service

What do you like best? The people, first - the Ironclad team is amazing and responsive, and has been extremely patient and receptive as we integrate this tool. The repository capabilities are super helpful for tracking key data like dates and payment terms in our agreements. The application is user-friendly and intuitive, and has reduced our contract review time and eliminated the need for tracking agreement status within an email inbox. What do you dislike? Not much! The integration ...

Great Legal Ops Tool

What do you like best? It keeps track and archives the workflow for any contract within our organization. What do you dislike? There are no downsides and I have nothing negative to state re: Ironclad. Recommendations to others considering the product: Make time and have internal support to implement, UAT and go live. What problems are you solving with the product? What benefits have you realized? The integration with Salesforce is key for our Site Sales contracts.