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involve.ai - Customer Success Software

involve.ai Reviews in January 2025: User Ratings, Pros & Cons

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involve.ai offers custom pricing plan

involve.ai Reviews & Ratings

Rating Distribution

Excellent

(37)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

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Showing 1-10 out of 40

AU

Anonymous User

07/31/22

5 out of 5

"Customer Intelligence to Power your Growth"

What do you like best about involve.ai? The team is incredible. They really understand what this market needs next for innovation. Its Data-driven decision-making. What do you dislike about involve.ai? Nothing as of now. The platform is really good. Recommendations to others considering involve.ai: If you want to be proactive and have visibility get involve-d! What problems is involve.ai solving and how is that benefiting you? The big problems we have tried to solve are preventing churn and ...

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AU

Anonymous User

06/09/22

5 out of 5

"Customer health for everyone"

What do you like best about involve.ai? involve.ai is the easiest platform to predict churn and grow retention What do you dislike about involve.ai? I can't really think of anything at the moment. What problems is involve.ai solving and how is that benefiting you? As a team we were unsure of our renewals.

AU

Anonymous User

05/31/22

5 out of 5

"AI powered customer health dashboard"

What do you like best about involve.ai? I can now be proactive and prioritize which customers to focus on. Before it was just using my internal system and sometimes I missed key signs. Had I been aware of these good and bad signs then I would have been able to have the right conversations at the right time with customers and deliver greater value. Sounds really canned but its the truth. What do you dislike about involve.ai? The dashboard and the accurate customer health scoring are my ...

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JM

Joseph M

05/31/22

5 out of 5

"Really know your customers"

What do you like best about involve.ai? Involve.ai’s predictive tool is incredible. If you are looking for a Customer Intelligence platform that is effective on day 1 with quick implementation (12 days in our case), involve.ai is where you should be allocating your time. Their robust CS platform focuses on centralizing customer data and leveraging AI for the power of predicting customer needs helps us accelerate revenue growth tremendously. What do you dislike about involve.ai? Currently, ...

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AU

Anonymous User

05/30/22

5 out of 5

"All you need is proactive customer health"

What do you like best about involve.ai? Customer health dashboard to unify all customer data What do you dislike about involve.ai? Nothing as of now. I don't have any dislikes as of now What problems is involve.ai solving and how is that benefiting you? We didn't have unified customer data and no visibility into our customers

GR

Geoffrey R

05/29/22

5 out of 5

"AI powered early warning dashboard"

What do you like best about involve.ai? Involve.ai is a customer health dashboard that unifies all customer data and uses AI to identify early risks and opportunities to prevent churn, increase upsells, grow revenue, and improve customer experience. What do you dislike about involve.ai? Nothing as now everything seems to be working properly and is as expected and satisfactory What problems is involve.ai solving and how is that benefiting you? Before involve.ai we had these challenges 1. We ...

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AU

Anonymous User

04/29/22

5 out of 5

"Involve.ai is a Game Changer"

What do you like best about involve.ai? It takes away the hassle of manually building dashboards and other tactics for reporting purposes. We can quickly and easily see customer status, important next steps, and things that may not otherwise have been brought to our attention. What do you dislike about involve.ai? We are always trying to streamline and it's never easy having another system added to the picture, but luckily there's a suite of integrations so you can truly choose whether you ...

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AU

Anonymous User

03/22/22

5 out of 5

"Automate renewals and revenue growth"

What do you like best about involve.ai? I love how intuitive involve.ai is. They made complicated and tedious tasks simple. involve has transformed my team to be more data-centric. My CS team loves the insights and has become more proactive towards their accounts. I recommend involve.ai for all CS team! What do you dislike about involve.ai? The Workspaces to-do list can get crowded quite quickly. I’d suggest having a sort option that focus on top priorities across the board. What problems ...

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CA

Cesar Andres P

03/15/22

5 out of 5

"Data Driven Customer Success"

What do you like best about involve.ai? http://involve.ai allows me to monitor my team activities and track all customer insights on a single view. I have used other tools for Customer Health before, but involve platform is a game-changer. I have complete visibility of all customers and understand where to focus my effort to help my team to grow. Additionally, http://involve.ai team is incredible to work with. They helped us ramp up within 3 weeks and have always been available to assist us ...

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CK

Charles K

03/09/22

5 out of 5

"Future customer success"

What do you like best about involve.ai? Collab features on the same platform as customer insights What do you dislike about involve.ai? Nothing today. They have all the integrations we need unlike others in the space. What problems is involve.ai solving and how is that benefiting you? All our customer success and account management is our biggest pain point.