Invoca Reviews in April 2025: User Ratings, Pros & Cons

Efficient for tracking offline calls in campaigns

PROS & CONS What are the best aspects of this product? Invoca has fantastic customization features because it allows us easily modify the platform depending on our specific needs. This makes it perfect for accommodating clients that have different needs and preferences. Invoca is also very powerful because it is efficient in covering all data we handle, no matter how large the information is. It's no question why we trust Invoca throughout the years of using it. What aspects are ...

Helpful and professional customer support

PROS & CONS What are the best aspects of this product? Invoca is a robust call tracking tool that allows us to efficiently link calls to cookie IDs and sessions. This is very valuable in grabbing accurate attributions these days. Not to mention that Invoca has a great customer support team with friendly staff. And all of them are professional in providing help to us from the start. What aspects are problematic or could work better? I have some false expectations with how it works with ...

Helps us better understand patients and boost profit

PROS & CONS What are the best aspects of this product? This platform helps us better understand the experiences of each patient when having our services. It also lets us analyze the engagements of each person to our marketing campaigns, and how it affects the rate of our profit. What aspects are problematic or could work better? Invoca helps us a lot in essential ways. We have no problems or complaints about its functions and features. What specific problems in your company were solved ...

Terrific platform for call tracking

PROS & CONS What are the best aspects of this product? Data that we can grab from Invoca is complete and highly detailed, and we can easily view such information clearly on the platform. It lets us easily generate new numbers too, then we can use them immediately afterward. What aspects are problematic or could work better? Invoca should improve the process of updating marketing information. We are having too many difficulties that we often need to pass such sensitive data to the ...

Powerful call tracking and routing tool for boosting an enterprise

PROS & CONS What are the best aspects of this product? Invoca lets us conduct real-time and highly detailed analytics over our marketing efforts efficiently. That’s with the help of its unique but robust call tracking system. This is enabling us to make instant decisions regarding some modifications over performance as well as respond to data from such performance. It is helpful for implementing the best campaign improvements among others too. Moreover, we have significantly bolstered ...

Boosts the visualization of PPC data for us

PROS & CONS What are the best aspects of this product? Invoca has many cool and handy features such as listening to a full call conversation or letting us search particular phrases to listen to. Such features are very easy to use and help us check each call in a little amount of time. Also, we appreciate the help that customer support is giving us. They’ve helped us throughout the setup process, then they continuously give us updates about the platform and its use. What aspects are ...

Convenient but superb call tracking tool

PROS & CONS What are the best aspects of this product? User experience is very wonderful with Invoca because it carries easy to use but helpful features. Its campaign features, for example, lets you route calls according to your demands. The reports are very flexible and customizable too. Other handy functions include the use of else feature, stacking of campaigns, personalizing call routing, and payouts for each publisher among others. And if ever you encounter some issues while using ...

Call tracking platform with fantastic user experience

PROS & CONS What are the best aspects of this product? This tool lets me manage our marketing campaigns easily, and that is without calling their user support every now and then. That is how easy this to use. But when I need some assistance, their team is ready to guide me at any moment. What aspects are problematic or could work better? We experience some issues when logging into our Invoca accounts. We often fail when we use email addresses that are being used by our staff through ...

Invoca is surely outstanding

PROS & CONS What are the best aspects of this product? We can have a very clear view of all our offline and online channel credits with the use of Invoca. The platform also noticeably scales as time passes by, especially that it receives new and improved plugins for better performance. What aspects are problematic or could work better? This is not really an actual problem with Invoca but with our operations. We can’t get legal approval for the calls that we record. Solving such an issue ...

Fitting call tracking solution for our company

PROS & CONS What are the best aspects of this product? Invoca is a call tracking system that carries a lot of useful features. It has a highly organized data infrastructure that integrates network, profiles, marketing campaigns and generated contact numbers seamlessly. And it is perfect for helping our team in accurately tracking and analyzing calls that we make for each of our clients. Moreover, we like its UI because it suits our demands; whether we need to set up small or large ...