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Invoca - Inbound Call Tracking Software

Invoca Reviews in April 2025: User Ratings, Pros & Cons

Boost revenue with real-time call insights.

4.3

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Invoca Reviews & Ratings

4.3

Very Good

Based on 1674 ratings & 254 reviews

Rating Distribution

Excellent

(187)

Very Good

(60)

Good

(6)

Poor

(1)

Terible

(0)

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Showing 31-40 out of 254

AU

Anonymous User

11/16/22

5 out of 5

"Great Inbound Grading process for the most part on our end !"

What do you like best about Invoca? How much information it shows off the call as well as how it transcribes all the calls and how you can fast forward and click in one area of what they were saying

NE

Naitalian E

11/14/22

5 out of 5

"Invoca review"

What do you like best about Invoca? What I enjoy and find most helpful with Invoca is that it allows us to view our inbound calls with its software. What do you dislike about Invoca?

IC

isabella c

10/26/22

5 out of 5

"Amazing."

What do you like best about Invoca? What i find most helpful is that Invoca allows me to grade inbound and outbound calls with its help successfully. It allows me to provide the proper training to the team.

SG

Shivani G

09/14/22

5 out of 5

"Customer Eccentric platform"

What do you like best about Invoca? Invoca helped my company and me track the number of calls from various sources efficiently. The transition was smooth, and I was always assisted in a timely and professional manner whenever I had any questions.

MR

Melissa R

09/13/22

5 out of 5

"Amazing partnership"

What do you like best about Invoca? The team and the advanced technology are the best parts of Invoca. You would not succeed without both being excellent. What do you dislike about Invoca?

AD

Amanda D

09/09/22

5 out of 5

"Helpful CSM, Useful data"

What do you like best about Invoca? Our CSM Haley Creed has been VERY helpful. We merged into Invoca from Dialogtech at the same time that we had several internal team member changes, so there was quite a learning curve. Haley helped us fully understand the platform. In addition, the data has helped us drive marketing efforts.

AU

Anonymous User

09/08/22

5 out of 5

"Supervisor"

What do you like best about Invoca? I like that I am able to review call scores with my team members and really dig in on why a certain person is not performing.

AU

Anonymous User

09/08/22

5 out of 5

"It has been very helpful honestly"

What do you like best about Invoca? The way how it grades all calls very accurately and gives me descriptions What do you dislike about Invoca?

JB

John B

09/07/22

5 out of 5

"Intuitive platform with insightful call tracking analysis"

What do you like best about Invoca? The onboarding and customer success support is the best I've ever experienced with any platform in a marketing tech stack. I've now implemented Invoca at two different companies, and in addition to the great technology, it's backed by superior support.

AU

Anonymous User

09/07/22

5 out of 5

"Great experience so far with Invoca"

What do you like best about Invoca? The customer service and promptness to solve any customer problem proactively. What do you dislike about Invoca?