Invoca

One of the best data processing platforms out there!

What do you like best? Invoca is a very user friendly platform and a great tool when it comes to integrating and processing data . Everything from call recordings to big data, this application has it all! On top of that they have one of the mos satisfying customer service experiences you will find out the market, their support portal is by far one of the most personalized and well thought CS platforms you will find out there. What do you dislike? There's not much to dislike about ...

We Generate Calls

What do you like best? I like having an internal partner that is there to go to bat for you when you are eligible for new programs that may exist. What do you dislike? We used to have a more proactive account manager. Now, we don't hear anything. I think that based on the amount of traffic that we generate, we should get a higher payout. I also think that the IVR could be more effective in helping to convert calls. As it is now, we are in the towing space. The first thing the IVR ...