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Invoca - Inbound Call Tracking Software

Invoca Reviews in April 2025: User Ratings, Pros & Cons

Boost revenue with real-time call insights.

4.3

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Invoca Reviews & Ratings

4.3

Very Good

Based on 1674 ratings & 254 reviews

Rating Distribution

Excellent

(187)

Very Good

(60)

Good

(6)

Poor

(1)

Terible

(0)

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Showing 11-20 out of 254

MR

Michele R

09/12/23

5 out of 5

"Call tracking with Invoca"

What do you like best about Invoca? Invoca gives us visibility into our actual cost and returns on investment in our digital campaigns. Previously, anyone who called from an ad was not attributed to a campaign as a lead. It is excellent for capturing rich call intelligence, transcripts and call recordings, and now we have insight into the caller's customer journey. We use the insights to improve the overall experience and align messaging.

AU

Anonymous User

09/12/23

5 out of 5

"Great product, even better customer service."

What do you like best about Invoca? I love how easy the platform is to use, how much data we can pull from it and how easy it is to get in touch with our Customer Success Manager.

JS

Javier S

09/12/23

5 out of 5

"Empowering Marketing Insights: Invoca's Call Tracking & Analytics"

What do you like best about Invoca? Invoca offers robust call tracking capabilities, allowing us to monitor and analyze phone call interactions in marketing campaigns. It also seamlessly integrates with various marketing platforms, such as Google Ads making it easier for our businesses to incorporate call data into existing workflows and marketing systems.

MR

Michele R

09/12/23

5 out of 5

"Call tracking with Invoca"

What do you like best about Invoca? Invoca gives us visibility into our actual cost and returns on investment in our digital campaigns. Previously, anyone who called from an ad was not attributed to a campaign as a lead. It is excellent for capturing rich call intelligence, transcripts and call recordings, and now we have insight into the caller's customer journey. We use the insights to improve the overall experience and align messaging.

MJ

Madeline J

08/30/23

5 out of 5

"Great phone number management platform"

What do you like best about Invoca? I like that we have total control of our data, can change our routing at any time, etc What do you dislike about Invoca?

DC

Debbie C

08/30/23

5 out of 5

"Excellent data insights to drive stronger performance"

What do you like best about Invoca? Invoca delivers actionable, objective insight that assists us with understanding the customer journey, and experience. Invoca provides us with the tools and data to make smarter decisions regarding functional processes, and digital strategies including paid search. The Invoca data helps drive decisions to meet measurable results. Our account representatives really listen and help us implement the signals that meet our strategy.

MJ

Madeline J

08/30/23

5 out of 5

"Great phone number management platform"

What do you like best about Invoca? I like that we have total control of our data, can change our routing at any time, etc What do you dislike about Invoca?

DC

Debbie C

08/30/23

5 out of 5

"Excellent data insights to drive stronger performance"

What do you like best about Invoca? Invoca delivers actionable, objective insight that assists us with understanding the customer journey, and experience. Invoca provides us with the tools and data to make smarter decisions regarding functional processes, and digital strategies including paid search. The Invoca data helps drive decisions to meet measurable results. Our account representatives really listen and help us implement the signals that meet our strategy.

BS

Branden S

08/24/23

5 out of 5

"Invoca is the best call tracking platform"

What do you like best about Invoca? Invoca is flexible and will implement custom solutions to achieve your business use cases. What do you dislike about Invoca?

BS

Branden S

08/24/23

5 out of 5

"Invoca is the best call tracking platform"

What do you like best about Invoca? Invoca is flexible and will implement custom solutions to achieve your business use cases. What do you dislike about Invoca?