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Invoca - Inbound Call Tracking Software

Invoca Reviews in January 2025: User Ratings, Pros & Cons

Boost revenue with real-time call insights.

4.3

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Invoca offers custom pricing plan

Invoca Reviews & Ratings

4.3

Very Good

Based on 1674 ratings & 254 reviews

Rating Distribution

Excellent

(187)

Very Good

(60)

Good

(6)

Poor

(1)

Terible

(0)

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Showing 1-10 out of 254

AU

Anonymous User

11/14/23

5 out of 5

"Can't work without Invoca"

What do you like best about Invoca? It's easy to use in every aspect and provides data & controls we wouldn't have otherwise. What do you dislike about Invoca?

AU

Anonymous User

11/14/23

5 out of 5

"Can't work without Invoca"

What do you like best about Invoca? It's easy to use in every aspect and provides data & controls we wouldn't have otherwise. What do you dislike about Invoca?

CB

Caterina B

09/24/23

5 out of 5

"Efficient and simple tool for call tracking"

What do you like best about Invoca? I like that setting up new campaigns is quite simple, and makes it easy to make the necessary changes and updates in a very quick and easy way.

CB

Caterina B

09/24/23

5 out of 5

"Efficient and simple tool for call tracking"

What do you like best about Invoca? I like that setting up new campaigns is quite simple, and makes it easy to make the necessary changes and updates in a very quick and easy way.

DM

Drew M

09/14/23

5 out of 5

"Bridging the Gaps"

What do you like best about Invoca? The flexability of what's reportable! We have a very unique business model and oftentimes we have to make hefty modifications to tools to accomdate our business needs. Invoca has been designed knowing not all business models are the same and made capturing what matters to us we needed beyond easy. Admittedly, I was a bit overhwhelmed in the beginning at the idea of having to learn a new tool but that almost immediately went away as I began to see how ...

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DM

Drew M

09/14/23

5 out of 5

"Bridging the Gaps"

What do you like best about Invoca? The flexability of what's reportable! We have a very unique business model and oftentimes we have to make hefty modifications to tools to accomdate our business needs. Invoca has been designed knowing not all business models are the same and made capturing what matters to us we needed beyond easy. Admittedly, I was a bit overhwhelmed in the beginning at the idea of having to learn a new tool but that almost immediately went away as I began to see how ...

Read more

RR

Robert R

09/13/23

5 out of 5

"Our experience has been solid."

What do you like best about Invoca? I like that we are able to track certain segments and signals and then to be able to use said signals in a way to help us retarget and pursue new clientele and customers.

RR

Robert R

09/13/23

5 out of 5

"Our experience has been solid."

What do you like best about Invoca? I like that we are able to track certain segments and signals and then to be able to use said signals in a way to help us retarget and pursue new clientele and customers.

MR

Michele R

09/12/23

5 out of 5

"Call tracking with Invoca"

What do you like best about Invoca? Invoca gives us visibility into our actual cost and returns on investment in our digital campaigns. Previously, anyone who called from an ad was not attributed to a campaign as a lead. It is excellent for capturing rich call intelligence, transcripts and call recordings, and now we have insight into the caller's customer journey. We use the insights to improve the overall experience and align messaging.

AU

Anonymous User

09/12/23

5 out of 5

"Great product, even better customer service."

What do you like best about Invoca? I love how easy the platform is to use, how much data we can pull from it and how easy it is to get in touch with our Customer Success Manager.