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AI
Administrator in Public Relations and Communications
11/11/19
Insightful to see connected organizational contacts
What do you like best? I like how it is able to scrub all our contacts in pull in company info and show us our relationships between them. An upside to it is that it has the potential to push valuable contact data into a call to action within our own backyard. What do you dislike? The dislike is that the portal seems to be a bit underwhelming at first. Feel like the look and feel can be improved to be a bit more streamlined with minimal clicks and drives action. What problems ...
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AP
Aurelija P
11/08/19
Introhive helped us sell our CRM platform
What do you like best? Introhive relationship iFrame in CRM is our key selling point when promoting CRM to our users. Introhive digests are also perceived very well, especially by on-boarding lawyers who want to know more about clients, engagement and relationships we hold with them. We capture meetings retrospectively through Introhive and it's great that lawyers just need to ensure their meeting is in their calendar, but we want to record future meetings/activities as well, ...
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ES
Executive Sponsor in Pharmaceuticals
11/07/19
Relationship Intelligence at your fingertips
What do you like best? With Introhive, you can leverage colleague relationships and quickly prepare for client meetings. After your meeting, you can capture notes and create follow-up activities to keep records of progress with your client. What do you dislike? Ad hoc meetings are a bit of a challenge as the product has to scan the Outlook server to sync meetings, and you likely wouldn't book an informal meeting after it already occurred. What problems are you solving with the ...
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DT
David T
11/06/19
A fantastic product and a superb vendor
What do you like best? A game changing tool for surfacing the power of relationships. Instant information on our clients, combining industry insights and internal data. Making capturing our marketing contacts as easy as a single click. What do you dislike? Reporting is currently clunky, however the product team are working to improve this and have sought our feedback. Recommendations to others considering the product: Get it as soon as you can! What problems are you ...
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ZP
Zephrin P
11/05/19
Introhive Benefits to Business
What do you like best? We have configured Introhive with LEK Exchange server but we have not yet set it up with Salesforce. Looking forward to the benefits that Introhive will provide to our business users. What do you dislike? Nothing at this point. LEK Exchange to Introhive setup was very easy. Jeremy Strickland did an excellent job in helping us with the connections. What problems are you solving with the product? What benefits have you realized? We are hoping ...
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JH
James H
11/01/19
Process automation is the key...!
What do you like best? Automated CRM contact management, takes the pain away from manual data entry! What do you dislike? Lack of IE support although this is across the board, not just with Introhive. Recommendations to others considering the product: If time is precious but you still need to have quality, clean contact data in your CRM system I would seriously recommend Introhive. What problems are you solving with the product? What benefits have you realized? As a ...
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AI
Administrator in Law Practice
10/31/19
Brief review of Introhive
What do you like best? Relationship strength discovery is very valuable when you have some individuals claiming to have a strong relationship with another individual or organization, and the product is able to either validate or contest the claim through facts. What do you dislike? Lawyers really need the ability to have contacts they've tagged in SF in their mail system. They used to have a sync product (albeit it had some challenges) but they appear to have chosen to discontinue ...
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AI
Administrator in Legal Services
10/31/19
A promising product with some real flaws
What do you like best? The pre-meeting digest/intelligence is an interesting and good feature, as is the contact strength feature. What do you dislike? The integration with InterAction, our CRM, was oversold and is not mature. It has greatly effected our perception of the product. We've found very little to recommend in its capture of contact data and push of that data to InterAction Recommendations to others considering the product: Make sure you completely understand how ...
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AI
Administrator in Financial Services
10/31/19
Incredibly challenging
What do you like best? The pre-meeting/post-meeting digests have such potential. Too bad it is utterly impossible to use the data. What do you dislike? Introhive support is a misery. We cannot ever get what we need in terms of reasonable solutions that make sense for data management. The errors that users are getting are enormous and incomprehensible for users. Recommendations to others considering the product: Make sure you have enough people to support this. Data admins ...
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HG
Hayden G
10/16/19
Easy to Use
What do you like best? This platform is extremely user friendly. It helps our firm save time, and keep accurate record of our contacts. Simple to set up, simple to run. What do you dislike? I have no major complaints at this time. We are about three week in with IntroHive. The onboarding process was very smooth. What problems are you solving with the product? What benefits have you realized? We have been able to cut down on manual entry time and avoid errors in our CRM. We ...
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