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Intradiem - Contact Center Operations Software

Intradiem Reviews in April 2025: User Ratings, Pros & Cons

AI-powered efficiency for superior customer service.

4.4

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Intradiem Reviews & Ratings

4.4

Very Good

Based on 49 ratings & 67 reviews

Rating Distribution

Excellent

(50)

Very Good

(7)

Good

(7)

Poor

(1)

Terible

(2)

Expert's Review

Intradiem is praised by users for its ability to keep things organized and on time, with responsive customer support and frequent updates adding value to the experience. Users appreciate how it assists in optimizing time management and task completion, making it a valuable tool for supervisors and agents alike. The platform's real-time data and user-friendly ...Read more

Intradiem pros and cons

  • Keeps everything organized and on time.

  • Helps teams stay on track even when not monitored.

  • Assists in optimizing time and completing tasks efficiently.

  • Real-time data availability.

  • Issues with rules becoming corrupt and server disconnections affecting dependability.

  • Glitches with assignment deliveries at times.

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Showing 11-20 out of 67

MS

Mike S

12/18/23

3.5 out of 5

"Product Administrator POV"

What do you like best about Intradiem? Real time data, ease of use and understandability What do you dislike about Intradiem?

TD

Tyrell D

12/18/23

3 out of 5

"Good start"

What do you like best about Intradiem? Intradiem is great at informing us supervisors when their reports are in after call. It helps us maintain our team's performance.

AU

Anonymous User

12/17/23

5 out of 5

"Keeps the day Moving"

What do you like best about Intradiem? I like the schedule accuracy as it keeps me on schedule. What do you dislike about Intradiem?

AU

Anonymous User

12/17/23

5 out of 5

"Keeps the day Moving"

What do you like best about Intradiem? I like the schedule accuracy as it keeps me on schedule. What do you dislike about Intradiem?

SJ

Stephanie J

12/16/23

5 out of 5

"Happy"

What do you like best about Intradiem? I like that Intradiem is forever adpateing to the rapid change of todays technology. Its easy to use and has alot of features. What do you dislike about Intradiem?

SJ

Stephanie J

12/16/23

5 out of 5

"Happy"

What do you like best about Intradiem? I like that Intradiem is forever adpateing to the rapid change of todays technology. Its easy to use and has alot of features. What do you dislike about Intradiem?

PV

Paula V

12/15/23

5 out of 5

"Great tool to keep track of daily activities acvities"

What do you like best about Intradiem? Great tool to keep track of daily activities acvities. What do you dislike about Intradiem?

AU

Anonymous User

12/15/23

5 out of 5

"Intradiem is great"

What do you like best about Intradiem? Great product, stable platform, and liked by both advocates and supervisors. Greatly improves adherance goals. Pleasure to work with and good support.

KP

Karen P

12/15/23

5 out of 5

"Intradiem"

What do you like best about Intradiem? It helps to keep track of tasks when you are managing a remote team What do you dislike about Intradiem?

DC

Diego C

12/15/23

5 out of 5

"Very pleased with Intradiem!"

What do you like best about Intradiem? I like how Intradiem alleviates some of the manual work we need to do which allows us to focus on other things. I'm a big proponent of using technology to make our jobs more efficient, Intradiem helps us do just that.