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Intradiem - Contact Center Operations Software

Intradiem Reviews in April 2025: User Ratings, Pros & Cons

AI-powered efficiency for superior customer service.

4.4

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Intradiem Reviews & Ratings

4.4

Very Good

Based on 49 ratings & 67 reviews

Rating Distribution

Excellent

(50)

Very Good

(7)

Good

(7)

Poor

(1)

Terible

(2)

Expert's Review

Intradiem is praised by users for its ability to keep things organized and on time, with responsive customer support and frequent updates adding value to the experience. Users appreciate how it assists in optimizing time management and task completion, making it a valuable tool for supervisors and agents alike. The platform's real-time data and user-friendly ...Read more

Intradiem pros and cons

  • Keeps everything organized and on time.

  • Helps teams stay on track even when not monitored.

  • Assists in optimizing time and completing tasks efficiently.

  • Real-time data availability.

  • Issues with rules becoming corrupt and server disconnections affecting dependability.

  • Glitches with assignment deliveries at times.

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