Interact Software Reviews in January 2025: User Ratings, Pros & Cons

Awesome intranet product!

What do you like best? Interact have build a great intranet application, packed full of great features! The search is by far better than any other I have experienced. What do you dislike? Sometimes it can take a while to get new developments, recommend on their Community, into the product. Although that's nothing to worry about really! What problems are you solving with the product? What benefits have you realized? Our intranet is the number one tool for our colleagues to use, ...

Great out-of-the box solution, packed with features and great user experience

What do you like best? Interact is very easy to install, build and manage by non-technical staff. It has a great author experience and it is very easy for content owners to produce good quality content. There are regular upgrades and new features, supported by a comprehensive user community which gives you direct access to advice from Interact and other customers. Great social features (blogs, comments, forums) which have changed the way we communicate as an organisation. It is very easy ...

The staff at Interact are amazingly supportive and their solution is intuitive and user-friendly.

What do you like best? Can be easily maintained by non-technical staff. What do you dislike? Would be good to have a few additional functional components ie. accordions. Recommendations to others considering the product: The Interact team are amazingly responsive and supportive. The intranet solution comes with a mobile app, allowing for easy access on multiple devices. The Dallas solution also offers integration with MS Teams etc. and although we have not fully upgraded yet, ...

Overall a great product

What do you like best? The functionality - there is a lot of different options to connect with your employees and it has been built by people who actually know what people want and need from an Intranet What do you dislike? It is not very intuitive. The training is a slog and you forget things quick because there are lots of options. What problems are you solving with the product? What benefits have you realized? Comms, community, employee engagement

Easy, beautiful and just THE best job

What do you like best? It's so intuitive and easy to use, what we envisage in our heads we can do! So many great features and widgets to choose from, the flexibility is excellent. 18 months in and it has made internal comms and culture and whole new world of fantastic! What do you dislike? Not much at all, and the bits I don't like are the bits I am not yet using or are familiar with, which is my bad! What problems are you solving with the product? What benefits have you realized? ...

Great intranet provider

What do you like best? Interact is constantly refining and improving their platform. We find them very easy to work with and they are very responsive to feedback and offer swift support if a problem arises. What do you dislike? When using a platform (vs. your own designed site) you give up some custom features. For the most part, Interact is pretty good at working with us in getting some scripts written to help with some "customization" but we are still limited. That is an issue with ...

Intuitive Tool To Organize Your Company

What do you like best? You don't have to be a web developer to make the most out of Interact. The user friendly interface can empower stakeholders throughout the company to centralize their resources and make them more widely available, no matter how tech savvy they are. What do you dislike? I wish the forms and workflows section was more extensive. What problems are you solving with the product? What benefits have you realized? We are initiating a lot of company-wide knowledge ...

Powerful and Stable, But Not a Complete Product

What do you like best? The onboarding process was terrific - very thorough and comprehensive. Made us think through some things we otherwise may not have. The training was virtual, but quite helpful. The product is generally user-friendly and enjoyable to navigate. Support is responsive and pleasant, even when unhelpful (see "dislike" section). Changes to layout of homepages is easy - could be done by someone with no HTML experience. The people are very nice. What do you dislike? The ...

Let's interact with Interact

What do you like best? Has all social collaboration features in one place. It is easy to set up Interact and start using from anywhere there is internet connection. Interact has great mobility support. What do you dislike? I dislike the fact that Interact lacks strong A/V/W conferencing features. Recommendations to others considering the product: I woupd recommend Interact for employee engagement. What problems are you solving with the product? What benefits have you ...

People-focused and fun to work with!

What do you like best? It's the people behind Interact that make is such a great product. As with all technology, you will experience hiccups. But the staff at Interact want to hear about those hiccups and find the best solution, quickly. They always go out of their way to help us accomplish whatever we need to/want to accomplish and they are fun to work with! I truly love working on both my company's intranet (powered by Interact) and working with other Interact teams and customers, ...