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8.3

Spot Score

InStream - CRM Software

InStream Reviews in April 2025: User Ratings, Pros & Cons

Streamlining customer interactions for better sales.

4.3

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InStream Reviews & Ratings

4.3

Very Good

Based on 131 ratings & 136 reviews

Rating Distribution

Excellent

(69)

Very Good

(59)

Good

(7)

Poor

(0)

Terible

(1)

Expert's Review

InStream has established itself as a robust and user-friendly CRM solution tailored for small to medium-sized businesses seeking to streamline communication and enhance client relationships. Its intuitive interface, comprehensive contact management tools, and seamless integration with email and social media platforms enable businesses to collect valuable client ...Read more

InStream pros and cons

  • Collects and organizes client data in one place, enabling better tracking and management of client relationships.

  • Intuitive email and communication tracking, making it easier to monitor interactions and build stronger customer connections.

  • Customizable platform with features like personalized lists tailored to business-specific needs.

  • Effective for creating and managing marketing campaigns, improving lead conversion rates and overall sales.

  • Initial learning curve due to the non-intuitive interface for beginners, requiring time and effort to master all functions.

  • Limited features in the free version, restricting the ability to test advanced capabilities before committing to paid plans.

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Showing 41-50 out of 136

05/23/19

5 out of 5

Mejora en el mercado y las comunicaciones

What do you like best? Nos ayuda a Mejorar la comunicación con clientes y las relaciones con estos mismos. Permite recopilar información de todos los clientes para tener los datos de las ventas y asi obtener mayor información de clientes potenciales. Podemos ademas personalizar las necesidades de cada cliente. What do you dislike? De momento ningún problema reseñable , hasta ahora funciona de maravilla y estamos encantados con Instream. What problems are you solving with the ...

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05/23/19

4 out of 5

Simple to learn and use.

What do you like best? Simple, takes not to long to learn to use What do you dislike? I wish operations where easier to get to What problems are you solving with the product? What benefits have you realized? It makes it easier to view other store sales progress

05/21/19

4 out of 5

CRM solution

What do you like best? It is a CRM platform that allows you to manage contacts, automate sales and track tasks and the progress you have with each client to optimize marketing and increase sales. With all the information collected from people, it generates business opportunities and serves to undertake better relationships with customers to improve business and have a broader knowledge of the tastes of each of the customers to offer business according to their needs. needs What do you ...

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05/16/19

4 out of 5

Simple system to use

What do you like best? I have a better vision of everything that happens in the marketing area and its sales understanding better if they are satisfactory sales or where part of the area is failing to improve and achieve better sales with all the tools offered by the instream platform and also helps to improve communication with customers to have an improvement of internal relationships What do you dislike? As all start at the beginning is difficult to understand and causes some genius ...

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05/13/19

4 out of 5

Good software

What do you like best? It allows me to gather all the important information of all the clients to have the data that stand out of the sales and of the potential clients through a grid view for more order of this information Strengthens business relationships with old customers and customers that serves to form very productive ties that allow you to customize the specific needs of each client to maintain good contact with all customers without having preferences with some because all ...

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05/08/19

2.5 out of 5

It works as xescribed

What do you like best? Not the cutting edge but serves its purpose , I find it helpful most days What do you dislike? The elasticity and cohesiveness. Also it unpacks awkwardly. The price is a bit trifling as well What problems are you solving with the product? What benefits have you realized? Actuously no effect what so ever to date

04/29/19

4 out of 5

Improve the relationship with customers

What do you like best? Makes the relationship with customers easier because all procedures are managed correctly InStream is a very easy to use platform and I can connect with social platforms to automatically gather all the most useful information of each client It has a team of very modern tools that help improve sales and to be more and more satisfied with customers and wanting to buy again to make more predictable sales What do you dislike? The support service provides a very ...

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04/25/19

5 out of 5

Very easy and helpful

What do you like best? You can manage all your contacts and customer information all in one place. It works so easy it creates profile for each person so looking at everything and everyone is not overwhelming. Organization is great and so is the efficiency What do you dislike? The only thing I dislike is the set up I feel it looks a little dull but that’s just my personal opinion Recommendations to others considering the product: I would recommend using the tutorial and taking it ...

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04/25/19

3 out of 5

Smooth ecperienve

What do you like best? Its. A fast smooth engine experience does not stall and makes searching the web easy What do you dislike? It's kind of bulky rakes up a lot of memory room What problems are you solving with the product? What benefits have you realized? Faster connections to customers worldwide

04/23/19

5 out of 5

Good CRM

What do you like best? We are a company that is starting to create its first broadcast campaigns by email and until now InStream has been a good tool to track the commitment with each prospect that has been had With InStream it has been very easy to load contacts to classify them in specific lists and the creation of the campaigns has a simple system to create them Your good support team is the one that has helped me to get ahead with every problem I have encountered or doubt that I ...

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