9.6
Spot Score
Empower your users, fix bugs faster.
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Instabug offers custom pricing plan
Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more
Provides detailed bug reports, including stack traces, making issue identification and resolution faster.
Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.
Integration with JIRA and Slack for efficient management and communication.
Automated repro steps and shake-to-report feature enhance user insights and problem resolution.
Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.
Account management complexities, leading to accidental charges and challenges in changing settings.
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YP
Yess P
12/11/19
The customer support is quite good, given the status of the product
What do you like best? How easy it was to integrate it in our app. Also, the fast response from agents whenever there's an issue What do you dislike? The fact you cannot edit surveys, and the limitation on the possibilities it provides at the moment. Recommendations to others considering the product: Use it if you want to start receiving feedback fast. What problems are you solving with the product? What benefits have you realized? I am asking people about my app (newly ...
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SR
Sam R
11/17/19
Hybrid app bugs & feedback
What do you like best? Insights from users have allowed us to shape our product and keep them happy. What do you dislike? I wish Ionic/Cordova was kept up to date and hybrid apps had better tracking out of the box (logs, errors, usage, etc). A similar level you get as a native native app. Recommendations to others considering the product: Instabug is a great product. Nice integrations. Works well. Easy for users & admin. Support is very helpful & responsive. Could have better ...
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UI
User in Transportation/Trucking/Railroad
11/05/19
Great product for in-app feedback
What do you like best? Instabug has powered our ability to collect and receive direct feedback from our users. Users sending feedback has been a game changer for us and we really like the new survey tools. What do you dislike? Messages direct from our team to our users are hard to find sometimes. What problems are you solving with the product? What benefits have you realized? We use Instabug to solicit and collect unsolicited feedback about our application, which has given us ...
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IA
Industry Analyst / Tech Writer in Information Technology and Services
08/18/19
Very simply to use
What do you like best? It’s really simply to implement it in your app, just a few lines and all it’s done (crash reporting, chat and more). And the support is really quick. What do you dislike? Some little bugs but like all frameworks What problems are you solving with the product? What benefits have you realized? Very fast tracking of bugs and chat with customers for issues Response from Youssef El-Khorazaty of Instabug edit Hi there, I'm happy to hear Instabug helps ...
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PP
Prasad P
08/18/19
Great product! Awesome support team
What do you like best? I like the feedback and in-app messaging features and invocation on the screenshot. What do you dislike? The individual bug/crash details page could be a bit clearer. Recommendations to others considering the product: It's a holistic platform for your mobile app feedback and issue collection. What problems are you solving with the product? What benefits have you realized? With Instabug we are able to detect crashes better and collect feedback from ...
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AK
Afzal k
07/23/19
Great
What do you like best? Easy to Integrate.Best for IOS And Android What do you dislike? nothing. but there is a suggestion that UI of SDK should be customised Recommendations to others considering the product: Easy to Integrate What problems are you solving with the product? What benefits have you realized? Error handling Response from Youssef El-Khorazaty of Instabug edit Hey Afzal, We're happy to hear you enjoy using Instabug! We hear you loud and clear ...
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07/23/19
Great
What do you like best? Easy to Integrate.Best for IOS And Android What do you dislike? nothing. but there is a suggestion that UI of SDK should be customised Recommendations to others considering the product: Easy to Integrate What problems are you solving with the product? What benefits have you realized? Error handling
JS
JC S
07/23/19
Instalove for Instabug
What do you like best? I love instabug because my customers love the convenience of being in a position to instantly provide feedback. A win-win for both. What do you dislike? I wish I had more clarity about how the plans are priced and I could combine both my accounts into one. I feel I am paying too much and I do not like the idea of splitting my projects between two different accounts. What problems are you solving with the product? What benefits have you realized? Plain and ...
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07/23/19
Instalove for Instabug
What do you like best? I love instabug because my customers love the convenience of being in a position to instantly provide feedback. A win-win for both. What do you dislike? I wish I had more clarity about how the plans are priced and I could combine both my accounts into one. I feel I am paying too much and I do not like the idea of splitting my projects between two different accounts. What problems are you solving with the product? What benefits have you realized? Plain and simple ...
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SR
Sam R
07/22/19
Excellent product for mobile bug reporting and feedback.
What do you like best? Easily integrates with our mobile product and handles all problem reporting and feedback. What do you dislike? Had to use enterprise version to submit to their API (e.g. integrating Web into their bug reporting, etc). What problems are you solving with the product? What benefits have you realized? Users report bugs or give feedback. We then triage and route to cards for development. Response from Youssef El-Khorazaty of Instabug edit Hi Sam, Thank ...
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