Instabug Reviews in April 2025: User Ratings, Pros & Cons

iOS and Android - Crash Reporting, Bug Reporting made easy

What do you like best? - iOS Crash reporting - Jira integration - Slack integration - Android Crash Reporting - Take a screen-shot & send it using InstaBug - Email upon getting a crash - Crash management - Bug management - Communication with customer directly from InstaBug - User surveys - integration is simple & fast. - Frequent SDK updates What do you dislike? Pretty much nothing but yes pricing part. Little expensive. $149 per month for basic usage ...

Really useful tool, easy to setup, full of features!

What do you like best? The screenshots, stacktrace, and device specific information for all crashes is super useful. The bug reporting tools for end users is great! What do you dislike? I wish there were integrations, like with Jira for example. Recommendations to others considering the product: Give it a shot, it’s really easy! What problems are you solving with the product? What benefits have you realized? Crash reporting and bug reporting

Instabug - the one bug I like.

What do you like best? I love instabug because my customers love the convenience of being in a position to instantly provide feedback. A win-win for both. What do you dislike? Billing issues - for some reason, they are not easily resolved. It took me some effort to get them resolved and I am not fully convinced that it has been fixed for good. What problems are you solving with the product? What benefits have you realized? Plain and simple - for communicating with my developers ...

Great tool to help manage bug reporting

What do you like best? We use the crash reporting tool a fair amount as it gives really insightful information that helps resolve issues. What do you dislike? In all honesty, there really aren't many issues with Instabug at all. We've found it a great addition to our platform. What problems are you solving with the product? What benefits have you realized? We primarily use Instabug for crash reporting and it does a fantastic job and gives us a lot of insight into how our ...

Definitely something to use with app development!

What do you like best? I like that it is easily allows users to add their issues/recommendations for the app easily. Screen shots are uploaded effortlessly and crash reports are sent automatically. This is easy to maintain and review the responses from users. This also allowed our developer to track down bugs/hiccups. What do you dislike? Would love to see the ability to choose between screen shot and shake per user preference. I would have loved to see an option to further add to my ...

It has become instrumental in understanding my customers amd identifying issues in the app

What do you like best? How easy it was to integrate it in our app. Also, the fast response from agents whenever there's an issue What do you dislike? The fact you cannot edit surveys, and the limitation on the possibilities it provides at the moment. Recommendations to others considering the product: Use it if you want to start receiving feedback fast. What problems are you solving with the product? What benefits have you realized? I am asking people about my app (newly ...

Love how easy Instabug has made it to keep in touch with customers

What do you like best? We initially started using Instabug as a bug tracking platform for our beta but customers found it so easy to use we now also use it for in-app support. Really love how easy the system is for everyone to use and how responsive and helpful the folks are at Instabug. The team has continued to improve the product substantially since we first jumped on board and really expanded upon the customer outreach, surveys, NPS, and all of that. All in all this has been in ...

Instabug review

What do you like best? I like that we are able to go back to old tickets and be able to review issues that we are having within our Alpha and Beta app. What do you dislike? That some of the features have been taken away and we are unable to see some of the issues from reviews. What problems are you solving with the product? What benefits have you realized? Our review of the tickets that have come in for a quarter that we unable to have a good idea of how many tickets have come in .

The right tool for the job!

What do you like best? This tool offers great support and is a very simple integration with all of your platforms. What do you dislike? This tool offers great integration with other tools like Jira but requires updates often. Recommendations to others considering the product: Give it a try on your project and you won't be disappointed. What problems are you solving with the product? What benefits have you realized? Instabug is very important tool for our workflow. As most ...

It ensures that we keep offering a good service

What do you like best? Instabug provides the most reliable tools to work with. I love how I can record every issue and bug that is found and have them saved through screenshots or videos, or both. The way I can communicate with clients directly through the app makes it easier for both parties and eases the hassle of communication problems. I think Instabug is a very robust software that implements powerful tactics to solve bugs fastly. What do you dislike? I would say that the prices ...