9.6
Spot Score
Empower your users, fix bugs faster.
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Instabug offers custom pricing plan
Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more
Provides detailed bug reports, including stack traces, making issue identification and resolution faster.
Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.
Integration with JIRA and Slack for efficient management and communication.
Automated repro steps and shake-to-report feature enhance user insights and problem resolution.
Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.
Account management complexities, leading to accidental charges and challenges in changing settings.
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JC
Jon C
11/17/20
Best feedback system for iOS!!! Best customer service too!!
What do you like best? How easy it is!! How with one click it gives me everything!! (Network logs, nslogs, screens and taps , etc) I’ve been I. The iOS industry for 10 years and never experienced a feedback system so complete and user friendly. I also love how we can create different categories for the users!!! Another huge win. Customer service!! 10 minute return time !!! Amazing!! What do you dislike? I only wish there was a way to auto send this info for our beta ...
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JC
Jon C
11/17/20
"Best feedback system for iOS!!! Best customer service too!!"
What do you like best about Instabug? How easy it is!! How with one click it gives me everything!! (Network logs, nslogs, screens and taps , etc) I’ve been I. The iOS industry for 10 years and never experienced a feedback system so complete and user friendly.
OD
Olivier D
11/12/20
Turn bugs into growth opportunities
What do you like best? An easy interface for users to get in touch without our team. A way for our team to be aware of issues affecting our users and turn them into happy users and ambassadors. What do you dislike? The UI is a bit complicated. Not easy to follow up or find discussions with users we had a discussion in the past. Being able to do support on mobile is missing. I would love to have a mobile app to easily answer customer feedback when I'm not in form of my ...
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RP
Roman P
11/12/20
There is no going to back for us after we tried error reporting on shake/screenshot
What do you like best? shake/screenshot to report automated repro steps attaching screenshots and screen recordings to reports drawing on the screenshots in-app chats What do you dislike? No way to include full redux state with exceptions No way to include full redux state with logs Recommendations to others considering the product: Good replacement for Sentry, but could be used just for error reporting too What problems are you solving with the product? ...
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CG
Chris G
11/12/20
Invaluable tool for tracking down user-reported issues
What do you like best? I love the visual flow for usage you get with each bug report. It's an amazing tool to track down what users are seeing - they aren't always the best at explaining problems. What do you dislike? My only complaint about Instabug is with account management. There are several places where it's difficult to change settings, easy to accidentally rack up unwanted charges, and accidentally sign up for features you don't want. I've already dealt with two scenarios ...
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JD
Jason D
11/12/20
Instabug has been great for collecting employee and user feedback for our app!
What do you like best? The ability for users to easily submit feedback, with gestures. What do you dislike? I'd say tracking errors / issues not quite as robust as a more full-featured tool like Sentry (which we use in conjunction with Instabug). What problems are you solving with the product? What benefits have you realized? Getting user feedback that translates directly into Trello tickets has been the biggest task item.
NG
Nikolas G
11/12/20
Has the potential to become a great product but the are still bugs
What do you like best? The APM monitoring and the crash reporting that included Network logs What do you dislike? The system has still a lot of bugs and the company should work on this. Recommendations to others considering the product: Make sure you fix all the bugs and the cx should give faster solutions What problems are you solving with the product? What benefits have you realized? We can monitor our network api calls see the crashes and there is way to reproduce
AI
Administrator in Publishing
07/30/20
Interactive Tool For Beta Testing
What do you like best? Hassle free shake and report feature is the easy for beta testers. Interactive UI with recording messages is the good for developers. What do you dislike? Its required but if you forgot to add Microphone request in Info.plist, app build failed to submit on iTunes store. The crash reporting system is little messed. Recommendations to others considering the product: easy to use! What problems are you solving with the product? What benefits have you ...
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PR
Paul R
06/11/20
Mobile App Bug Tracking
What do you like best? Instant bug tracking and user-friendly design. What do you dislike? Trigger email design and user-friendly layout. Recommendations to others considering the product: Instabug is great tool for Mobile App bug tracking. What problems are you solving with the product? What benefits have you realized? Mobile App bug tracking and error fixes
MA
Mohammad A
05/29/20
Very good experience.
What do you like best? Instabug is aiming to be an omni-channel dor developers and recently product managers What do you dislike? A bit confusing positioning and geeky UI. Pricing is on the high-end side Recommendations to others considering the product: Bug and crash reporting are so much reliable. In-app surveys is amongst the best in the market. What problems are you solving with the product? What benefits have you realized? Bug reporting, in-app surveys, one suite ...
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