spotsaas-logo
Get Listed

9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in April 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

Add to compare

Instabug offers custom pricing plan

Request a Quote

Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 324

AU

Anonymous User

01/24/23

5 out of 5

"Instabug is very Helpful"

What do you like best about Instabug? I like that all instabug notifications can be sent to our team in a slack channel/message. What do you dislike about Instabug?

AU

Anonymous User

01/19/23

5 out of 5

"allows us to interact with our customers"

What do you like best about Instabug? Customer logs and screen shot from instabug reports. Integration with jira and slack. What do you dislike about Instabug?

AU

Anonymous User

01/19/23

5 out of 5

"Invaluable tool to grow app business"

What do you like best about Instabug? Once the SDK is integrated, the product features are immediately available. They provide tremendous value for optimizing performance issues as well as communicating with users and collecting feedback and reviews.

AU

Anonymous User

10/12/22

5 out of 5

"Well organized layout with all the information we need to triage an issue."

What do you like best about Instabug? All the information that is provided about the device used, app version, communication, etc. What do you dislike about Instabug?

AU

Anonymous User

09/27/22

5 out of 5

"Great bug capturing tool"

What do you like best about Instabug? I really like the amount of data you can capture on how the users operate your software, the traceability you can get in that usage, and how much you can customize the tool to capture what is actually relevant.

SM

Seth Matthew M

12/10/21

5 out of 5

"Great, convenient way to keep in touch with customers"

What do you like best about Instabug? The GUI is great, uncluttered, and easy to understand. It also provides helpful color coding and tagging that allows you to prioritize which customers you should respond to first.

DP

Derek P

10/31/21

5 out of 5

"Instabug makes it easy to create surveys for your users."

What do you like best about Instabug? Instabug gives the user tools to create surveys for users on a mobile application. What do you dislike about Instabug?

AU

Anonymous User

10/25/21

5 out of 5

"Excellent product, awesome support"

What do you like best about Instabug? Intuitive dashboard, great support team. Easy Integration, especially with Swift Package Manager. Instabug engineering team always keep SDK up to date with the latest XCode, OS etc. Can upload dysms via dashboard. Friendly and professional support team is extremely responsive - always get attention within 5 mins in support chat and get any issues and inquires solved under 24 hours, sometimes within the hour! They make the customer feel special!

AP

Andrew P

10/21/21

5 out of 5

"Daily Customer Support"

What do you like best about Instabug? The repro steps and bug logs are great for helping my team identify issues in our system's backend. What do you dislike about Instabug?

KI

Ksenia I

11/17/20

4.5 out of 5

Our team likes Instabug because it is user-friendly, efficient and saves our time!

What do you like best? We like detailed report logs that help s to pinpoint the issue. What do you dislike? We have experience an issue with delayed reports for iOS devices. Sometimes it may take up to twwo hours until the report appears on the dashboard. But luckily it doesn't happen so often. What problems are you solving with the product? What benefits have you realized? Instabug helps us find the core of the issue and provides a lot of useful data related to user's behavior.