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Instabot - Conversational Marketing Software

Instabot Reviews in April 2025: User Ratings, Pros & Cons

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4.6

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Instabot Reviews & Ratings

4.6

Excellent

Based on 50 ratings & 41 reviews

Rating Distribution

Excellent

(30)

Very Good

(9)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 21-30 out of 41

UI

User in Financial Services

09/09/19

4.5 out of 5

Great product with options I need, and priced right at my budget!

What do you like best? Most other chat apps provide the programmable bots for a premium, and Instabot includes that in their base product which is awesome. I also like the NLP node - very slick. What do you dislike? I can't use option drag to copy a node. No biggie. What problems are you solving with the product? What benefits have you realized? Streamlining resolving the complexity of describing our product to our potential customers

GS

Gurmeet S

08/31/19

5 out of 5

Build chatbots in minutes

What do you like best? Very intuitive user interface to design the bot and taking away all the pain of immense hard work that you guys have put in. What do you dislike? Currently Instabot doesn't support a mobile SDK. Hope its coming soon. What problems are you solving with the product? What benefits have you realized? Have already built an conversational model to help a user find right product, they are looking for.

RH

Robb H

08/23/19

5 out of 5

Great overall

What do you like best? Onboarding was great and comprehensive. They setup a bot for me which was a huge time saver since I didn't know the platform yet. The product is perfect if you just need a chat bot that works well, has great features, and good integration options. It isn't trying to be anything else than a great bot product. I tried Drift but it was way more than I needed and way more expensive for where we are with bots and our marketing overall. What do you dislike? Could use ...

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DS

Diego S

08/12/19

4.5 out of 5

Awesome chatbot experience

What do you like best? The costumer service and the building experience. What do you dislike? I need a White label bot for my clients. What problems are you solving with the product? What benefits have you realized? Answer frequently asked question, best leads nurturing and service for my web page traffic.

AI

Administrator in Computer Software

07/23/19

5 out of 5

Great Value + Great User Experience

What do you like best? - Great value for the depth of features provided - Easy implementation; first bot is made by the IB team and the WP plugin makes integration simple - Lots of customization options for the bots and the flow design is pretty intuitive to most user familiar with marketing automation platforms or project management software What do you dislike? - Would like to be able to easily whitelist IP addresses, although I'm told that feature's forthcoming - Reporting ...

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UI

User in Computer Software

05/13/19

5 out of 5

It's a bo

What do you like best? It's a typical bot. I guess marketing can say we put the technology of Siri right in your own website. What do you dislike? It's the greatest thing anyone's made since Siri. But it's not Siri. Recommendations to others considering the product: I wouldn't recommend it. I don't want a future where every website has one of these. What problems are you solving with the product? What benefits have you realized? Instabot is just an add-on.

IA

Industry Analyst / Tech Writer in Apparel & Fashion

05/10/19

4 out of 5

Very accurate and user frie

What do you like best? The accuracy and the easiness of the product. What do you dislike? Not for everyone, tricky commands and sometimes c What problems are you solving with the product? What benefits have you realized? Sales Assistant, conversational marke

AI

Administrator in Food & Beverages

05/10/19

3.5 out of 5

Very easy to use

What do you like best? Its accessibility and how easy and convenient it is to use. What do you dislike? Awkward comments. Cant predict what will be said. Recommendations to others considering the product: Just give it a try you either like it or you wont. What problems are you solving with the product? What benefits have you realized? Sales increase, and begtrr marketing strategies

IC

Internal Consultant in Education Management

05/10/19

4 out of 5

Instant review

What do you like best? It allows us to speak with potential consumers and online presences about what we offer. What do you dislike? It is very computerized and easy to tell you are not talking to a read person. Recommendations to others considering the product: n/a What problems are you solving with the product? What benefits have you realized? It has made online help easier.

AI

Administrator in Marketing and Advertising

05/09/19

5 out of 5

Love Chatbots

What do you like best? I love that I don't have to be on guard to respond to messages all the time. What do you dislike? There's nothing I dislike about instabot as it answers for me. What problems are you solving with the product? What benefits have you realized? It solve the issue of having someone always available to answer questions. The benefits are saving time and money not having to pay staff to monitor accounts.