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NS
Nemil S
11/11/20
Very good tool and great support
What do you like best? 1. UI - clean and simple 2. Support 3. So many great features What do you dislike? Premium pricing and no middle tier available between Base and Standard plan. Can be improved. What problems are you solving with the product? What benefits have you realized? Trying to automate the chat process and generate the leads through Instabot. We're seeing some good inflow of leads with Instabot. Additionally, we wanted to show personalized chatbots on ...
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FM
Factoreal M
07/06/20
The Most Simplest Chatbot Platform - Simple yet Powerful
What do you like best? Highly impressed with how simple yet powerful Instabot platform is. I did a hands-on a lot of other chatbot platforms before finalizing Instabot and found Instabot to be really effective and easy-to-use. The UX for setting up a bot is straightforward and provides many options. My bot was ready within minutes. Also, the team was very helpful and answered all our queries. What do you dislike? No major complains. Yet to test the ilve chat and CSS feature. What ...
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IC
Internal Consultant in Research
05/04/20
plug and play | quick start bot
What do you like best? 1. Very easy workflow design 2. great support from development team too 3. almost instant replies from customer support 4. Have most features required for conversations forms What do you dislike? Nothing in particular to this product. But usually, we are always limited to the roadmap of the third-party tools and their features. What problems are you solving with the product? What benefits have you realized? conversation form instead of typical old ...
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PM
Pavel M
02/21/20
Great Platform - Responsive Support
What do you like best? The chatbot platform works as promised. It is simple enough to create powerful chatbots including meeting scheduling. Combined with Zapier you can create really enterprise-grade services. Their support is responsive and they can fix bugs quickly. What do you dislike? There are some features missing but I think they will continue adding them. Recommendations to others considering the product: Integrate with Zapier. You don't need all the fancy connectors. ...
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SY
Scott Y
01/19/20
Super easy to integrate
What do you like best? Super easy to setup with Instabot's UI flow editor. Easily integrates Google Calendar to setup. What do you dislike? Dev docs are a bit on the simple side in terms of integrating into modern JS frameworks where external scripts are loaded by config as src .js only. What problems are you solving with the product? What benefits have you realized? Customer conversion.
VK
Vinay K
09/16/19
A chatbot for real solutions.
What do you like best? Instabot has the features and flexibility to create real solutions beyond just an auto-responder for your website or social page. I've been using Instabot's chatbot to walk users through a checkout flow, and I haven't even delved into all the integrations that are possible. What do you dislike? Although it's possible to customize the CSS, there are some limitations, and (as far as I know) changes can't be previewed without uploading a new css first. What ...
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UI
User in Financial Services
09/09/19
Great product with options I need, and priced right at my budget!
What do you like best? Most other chat apps provide the programmable bots for a premium, and Instabot includes that in their base product which is awesome. I also like the NLP node - very slick. What do you dislike? I can't use option drag to copy a node. No biggie. What problems are you solving with the product? What benefits have you realized? Streamlining resolving the complexity of describing our product to our potential customers
DS
Diego S
08/12/19
Awesome chatbot experience
What do you like best? The costumer service and the building experience. What do you dislike? I need a White label bot for my clients. What problems are you solving with the product? What benefits have you realized? Answer frequently asked question, best leads nurturing and service for my web page traffic.
IC
Internal Consultant in Consumer Services
05/03/19
Available 24/7
What do you like best? Instabot is a SaaS-platform that allows you to build and launch conversion-boosting chatbots on your website which makes it super helpful to reach out to clients without using more manpower per-say. What do you dislike? Bots don’t consider the context or the captions in the photo. They only think about adding a comment based on a hashtag. As you can imagine, this can lead to a lot of awkward situations. What problems are you solving with the product? What ...
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JQ
Joralf Q
05/01/19
A fresh breeze
What do you like best? A client of ours wanted a conversational chatbot solution that would help them convert leads. During the build of the prototype I tried several chatbot solutions of which none had such an great UI to configure all the questions. It's fast, responsive and you can re-use parts of the chatbot easily. As our client will maintain and configure the chatbot themselves they also tried out the admin interface and to my surprise it was also a breeze for them to work with. ...
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