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JD
John D
09/13/19
Great Support Team and Intuitive Product!
What do you like best? It was fairly simple to launch, easy to make changes on the fly, their system is easy to understand for the non tech users. Their support team is responsive and helpful. The best part is that it to has helped us increase a consistent lead funnel on our website. What do you dislike? I would of liked to have additional chat templates to choose from. But they do give you the ability to create your own CSS for customization. Recommendations to others ...
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GS
Gurmeet S
08/31/19
Build chatbots in minutes
What do you like best? Very intuitive user interface to design the bot and taking away all the pain of immense hard work that you guys have put in. What do you dislike? Currently Instabot doesn't support a mobile SDK. Hope its coming soon. What problems are you solving with the product? What benefits have you realized? Have already built an conversational model to help a user find right product, they are looking for.
RH
Robb H
08/23/19
Great overall
What do you like best? Onboarding was great and comprehensive. They setup a bot for me which was a huge time saver since I didn't know the platform yet. The product is perfect if you just need a chat bot that works well, has great features, and good integration options. It isn't trying to be anything else than a great bot product. I tried Drift but it was way more than I needed and way more expensive for where we are with bots and our marketing overall. What do you dislike? Could use ...
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AI
Administrator in Computer Software
07/23/19
Great Value + Great User Experience
What do you like best? - Great value for the depth of features provided - Easy implementation; first bot is made by the IB team and the WP plugin makes integration simple - Lots of customization options for the bots and the flow design is pretty intuitive to most user familiar with marketing automation platforms or project management software What do you dislike? - Would like to be able to easily whitelist IP addresses, although I'm told that feature's forthcoming - Reporting ...
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UI
User in Computer Software
05/13/19
It's a bo
What do you like best? It's a typical bot. I guess marketing can say we put the technology of Siri right in your own website. What do you dislike? It's the greatest thing anyone's made since Siri. But it's not Siri. Recommendations to others considering the product: I wouldn't recommend it. I don't want a future where every website has one of these. What problems are you solving with the product? What benefits have you realized? Instabot is just an add-on.
AI
Administrator in Marketing and Advertising
05/09/19
Love Chatbots
What do you like best? I love that I don't have to be on guard to respond to messages all the time. What do you dislike? There's nothing I dislike about instabot as it answers for me. What problems are you solving with the product? What benefits have you realized? It solve the issue of having someone always available to answer questions. The benefits are saving time and money not having to pay staff to monitor accounts.
LR
Lisa R
04/26/19
Great User Experience!
What do you like best? We really like the design / style options Instabot offers to the user. Also the system for building conversations / questions is very easy to understand. What do you dislike? It's a pity that the templates are only available in english language. For our startup it's alright but it would be great to have more options here! Recommendations to others considering the product: Instabots customer support is awesome. Very helpful, kind and fast! What problems ...
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AP
Anthony P
04/23/19
Great Product - Awesome People
What do you like best? The intuitive design for the bot designer makes it very easy to get a bot up and running. The support I've gotten from the sales team and tech team has been phenomenal. Another major advantage is pricing. Instabot offers a lot of the services that more expensive venders add in for a cost. The script node offers a lot of customizable power in the bot. What do you dislike? There are a few features missing from the bot that I would like to see added such as a queue ...
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MA
Michael A
04/09/19
Best decision I've made in a long time
What do you like best? Instabot is intuitive, seamless, and cost-effective. I have doubled my leads since switching to Instabot. I used two different website live chat services for 3+ years prior to using Instabot. I used to spend $4000 a month on live chat leads. I know spend $500 a month and get twice as many leads. What do you dislike? The only thing I dislike about Instabot is not trying to sooner. Recommendations to others considering the product: I 100% recommend Instabot. ...
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OG
Olga G
01/04/19
Great software and customer service
What do you like best? Instabot is a great software to improve web conversions. It was super easy to install and create our first bot, the UI is clear and straight to the point. Another main advantage for us was pricing. What do you dislike? Would be great to see more resources to build bots faster (i.e. bot examples, scripts suggestions based on verticals) What problems are you solving with the product? What benefits have you realized? Helps to convert visitors who are not that ...
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