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Instabot - Conversational Marketing Software

Instabot Reviews in February 2025: User Ratings, Pros & Cons

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4.6

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Instabot Reviews & Ratings

4.6

Excellent

Based on 50 ratings & 41 reviews

Rating Distribution

Excellent

(30)

Very Good

(9)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 41

ZL

Zulay L

11/15/20

3 out of 5

Instabot it is perfect for me to program my bot

What do you like best? It has a fairly simple and easy-to-use interface, the fact that it is easy to configure is perfect for me to program my bot based on the frequently asked questions that clients usually ask, the fact that it can be integrated so easily with my website It is a great point in its favor, since I do not need to perform complex functions and configurations to achieve this task, the precision with which it interprets the questions and requests of the user before giving an ...

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NS

Nemil S

11/11/20

4.5 out of 5

Very good tool and great support

What do you like best? 1. UI - clean and simple 2. Support 3. So many great features What do you dislike? Premium pricing and no middle tier available between Base and Standard plan. Can be improved. What problems are you solving with the product? What benefits have you realized? Trying to automate the chat process and generate the leads through Instabot. We're seeing some good inflow of leads with Instabot. Additionally, we wanted to show personalized chatbots on ...

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JL

Joshua L

10/26/20

5 out of 5

Instabot we highly recommend! Easy to install, great customer service. A+

What do you like best? Instabot has been wonderful to work with, especially with the humans who help run it! Super easy to install and update. We were assisted in the set up process and were given a lengthy demo of the product before we signed up. Really like the look and feel of the chat window itself. Adding nodes and actions is super easy. What do you dislike? Nothing comes to mind! Truly the team at Instabot has been a pleasure to work with. Despite the challenges of ...

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TP

Tamir P

10/16/20

5 out of 5

Excellent Plugin

What do you like best? The plugin interface UXUI, and the front-end design are awesome. What do you dislike? Pricing is a bit high in my mind, and the value for price is a bit lower than I expect from a premium plugin. What problems are you solving with the product? What benefits have you realized? Over all it's ok and I'm a happy client.

GM

Grant M

09/17/20

5 out of 5

Look no further for an easy but powerful bot.

What do you like best? I deal with hundreds of IT products and I am really impressed with Instabot. Amazingly easy to setup our first bot with no previous experience. One week free trial with no credit card required. No steep learning curve. Instant deployment to our website with a snippet of code. I don't hesitate to recommend good products and this is certainly one. Also great support. Buy with confidence. What do you dislike? I have to write something here but I honestly have no ...

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DK

Devin K

08/17/20

5 out of 5

Great Solution and Easy to Configure

What do you like best? - Fantastic templates get you up and running in no time at all. - Helpful video tutorials for key features. - Great onboarding experience. - Key integrations with our existing tech stack. What do you dislike? No shortcomings with this platform found to date. What problems are you solving with the product? What benefits have you realized? Until we implemented Instabot there was a gap in meeting our client's needs. Our website is the primary way our ...

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ML

Matt L

07/14/20

4 out of 5

Attractive bot, good features and overall complete product

What do you like best? The bot works really well, potential clients really respond to it. Conversions increased with this bot because it took over live chats that our agents dropped. Support team is active and implements bug fixes. What do you dislike? Initially started off with a poor experience and the development team has fixed up our major issues. Glad we didn't leave. What problems are you solving with the product? What benefits have you realized? Getting more leads ...

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FM

Factoreal M

07/06/20

4.5 out of 5

The Most Simplest Chatbot Platform - Simple yet Powerful

What do you like best? Highly impressed with how simple yet powerful Instabot platform is. I did a hands-on a lot of other chatbot platforms before finalizing Instabot and found Instabot to be really effective and easy-to-use. The UX for setting up a bot is straightforward and provides many options. My bot was ready within minutes. Also, the team was very helpful and answered all our queries. What do you dislike? No major complains. Yet to test the ilve chat and CSS feature. What ...

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DO

Derren O

06/19/20

5 out of 5

Instabot instantly converts your website visitors into hot leads

What do you like best? I loved how easy it was to setup the chatbot and manage the workflow. Systems like this can get complicated and Instabot made it easy to create a message tree that performed well. I also like the performance of the Instabot itself from how long it takes to pretend to write a message to its ability to learn your clients primary questions and/or direct them to a sales representative. I love how we helpful Instabot is in converting our website traffic into sales calls ...

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KH

Kevin H

06/04/20

5 out of 5

Great Interface and Very Powerful & Robust

What do you like best? I'm very impressed with how robust & powerful Instabot is. It's able to do everything I've wanted it to do (some of which I thought were pretty obscure & strange asks), and it's pretty intuitive and easy to set up. What do you dislike? Honestly, nothing. I guess I wish it was a little cheaper, but $49/month for the functionality it has is pretty affordable. What problems are you solving with the product? What benefits have you realized? Answering people's ...

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