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9.3

Spot Score

Insightly - CRM Software

Insightly Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts.

4.2

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Starts from $29/User/Month

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Insightly Reviews & Ratings

4.2

Very Good

Based on 1241 ratings & 876 reviews

Rating Distribution

Excellent

(501)

Very Good

(253)

Good

(72)

Poor

(40)

Terible

(10)

Expert's Review

Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to various organizational needs, offering features such as pipeline tracking, task automation, and contact management. Users appreciate its ability to seamlessly integrate with ...Read more

Insightly pros and cons

  • Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.

  • The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.

  • Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.

  • The intuitive interface makes it easy for teams to adapt quickly and start using the platform effectively.

  • While useful for basic CRM tasks, Insightly's reporting tools could be more robust for advanced analytics.

  • The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.

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Showing 21-30 out of 876

AM

Alex M

08/23/23

4.5 out of 5

"Insightly has been an invaluable tool to work with at my organization."

What do you like best about Insightly CRM? I appreciate how centralized Insightly is, and that different users can easily synthesize their whole together to paint a holistic picture of a project's progress. What do you dislike about Insightly CRM? There is occasionally lag when navigating the website and/or when updating existing lists, which creates frustration from time to time. What problems is Insightly CRM solving and how is that benefiting you? Insightly CRM is helping different ...

Read more

MM

Mohammed Munavvar M

07/24/23

3.5 out of 5

"Easy and Simple to use CRM for Sales"

What do you like best about Insightly CRM? 1. Simple and Clear User Interface 2. a Good Dashboard with almost every metrics and data. 3. with funnel visualization. What do you dislike about Insightly CRM? Not for large scale business. Recommended for Small and Medium enterprises. What problems is Insightly CRM solving and how is that benefiting you? Wordpress integration, it helps with data visualization, especially if you have woocommerce site (eCommerce, for online selling). It help ...

Read more

CH

Catherine H

06/27/23

5 out of 5

"Insightful CRM helps you find leads and monitor sales activity"

What do you like best about Insightly CRM? Insightful CRM is an excellent software for automating digital marketing operations, and it's easy to use right out of the box. Seeing our customer base grow thanks to the intelligent approach to finding new leads has been very rewarding. It has been very successful since we are always in touch with our potential customers. Insightful CRM's ability to help companies learn more about the wants and needs of their consumers is a great advantage. ...

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JR

JOHN R

06/17/23

5 out of 5

"VERY SATISFIED WITH PERFECT PRODUCT FOR MY NEEDS"

What do you like best about Insightly CRM? The ease at which I can link all my clients and projects and all relevant correspondence, files, images, etc for quick access and project status. I have really appreciated the ease at which I have been able to customize the system to suit my business. What do you dislike about Insightly CRM? I am a one-person call center, so I would love to be able to link the Insightly ticket system to my years of data, etc., from using Insightly. Have to use 3rd ...

Read more

RK

Rajesh K

06/16/23

3.5 out of 5

"CRM Review - Insightly [Integrate, Collaborate, and Grow]"

What do you like best about Insightly CRM? Drive, assign, and route leads. Create and track sales pipeline. Customize objects, fields, project management stages, and more. Empower remote teams with mobile apps. What do you dislike about Insightly CRM? Nothing as of now. The platform enables us to work in peace. What problems is Insightly CRM solving and how is that benefiting you? Integraetion of information. Knowing where each colleague is at the moment. Enables us to report on performance ...

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AY

Ajay Y

05/31/23

5 out of 5

"Efficient CRM solution with user-friendly interface and valuable analytics."

What do you like best about Insightly CRM? Insightly CRM has truly revolutionized the way we manage client interactions and streamline our corporate processes. This platform provides a complete solution that caters to our every need, making it a valuable asset for our business.and it also have user friendly interface What do you dislike about Insightly CRM? One area of concern is the lack of customization options. While the basic features and functionalities are sufficient, there are ...

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AU

Anonymous User

05/19/23

4 out of 5

"Good for organizing contacts and context"

What do you like best about Insightly CRM? the thing i like best about insightly CRM is that it is easy to keep track of our contacts What do you dislike about Insightly CRM? the least helpful thing about insightly CRM is the task assignments What problems is Insightly CRM solving and how is that benefiting you? the problem insightly CRM is solving right now and the way it benefits us is by organizing our contacts and giving context to the rest of staff

AU

Anonymous User

05/19/23

4 out of 5

"Good for organizing contacts and context"

What do you like best about Insightly CRM? the thing i like best about insightly CRM is that it is easy to keep track of our contacts What do you dislike about Insightly CRM? the least helpful thing about insightly CRM is the task assignments What problems is Insightly CRM solving and how is that benefiting you? the problem insightly CRM is solving right now and the way it benefits us is by organizing our contacts and giving context to the rest of staff

AA

Arif A

05/09/23

4 out of 5

"Simple to use and helpful CRM"

What do you like best about Insightly CRM? It is a simple and very easy to use. We can keep track or record of call details. Easy and helpfull to find group information also has the option to filter information. Invoice function is superfast . Love to use this software What do you dislike about Insightly CRM? Log you out if you don't use it for long . Should there be update regarding this Overall this software is great and helpful . You can log in back quickly as well though So in terms of ...

Read more

AA

Arif A

05/09/23

4 out of 5

"Simple to use and helpful CRM"

What do you like best about Insightly CRM? It is a simple and very easy to use. We can keep track or record of call details. Easy and helpfull to find group information also has the option to filter information. Invoice function is superfast . Love to use this software What do you dislike about Insightly CRM? Log you out if you don't use it for long . Should there be update regarding this Overall this software is great and helpful . You can log in back quickly as well though So in terms of ...

Read more