Infusionsoft by Keap Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Fabulous CRM!"

What do you like best? How easy it is to maintain a database of 4200 and incorporating campaigns, etc., for marketing purposes. Seriously, I'd be lost without this software. What do you dislike? Not much, in fact I can't think of anything. This software works so well for my entire brokerage! Recommendations to others considering the product: It is a powerful program that works really well, I do have a marketing director that makes the campaigns work. What problems are you solving with the ...

"Important concise useful information."

What do you like best? The information received on our inquiry replies is easy to read and understand. You don't have to look for any other information. The replies are usually focused towards us being able to respond in a more consistent fashion with accuracy towards our targeted market. What do you dislike? There's always room for improvement is anything we are doing or working with. I would say that work history from previous interactions and being able to search them would help ...

"Best automation software for small businesses!"

What do you like best? I love Keap. They have great customer service and their product is extremely valuable for the price. Their campaign builder is by far the most valuable part, but having a dedicated land line and CRM built in make it worth so much more. What do you dislike? Sometimes there are glitches as with any system, but they do a great job staying in top of anything that may arise. Recommendations to others considering the product: This is a really great product for small ...

"Best CRM and Marketing Platform I have ever used, I recommend it to everyone!"

What do you like best? Campaign Manager, hands down. In today's world, instant contact is very important with Campaign Manager, we are able to set up so many different streams to make sure the client is getting the most accurate information that is related to them. With the implementation of tags, possibilities are endless. The drag and drop makes not only being able to visualize the contact stream effectively, but it is amazing when you are able to show bosses, or clients a visual of what ...

"Powerful Automation with amazing support"

What do you like best? The campaign canvas, drag and drop automation sequences and connectivity with Wordpress. What do you dislike? The platform can be slow at times, however generally okay Recommendations to others considering the product: Very powerful automation tool, like all good tools you need to know how to use it , and have clear goals and objectives What problems are you solving with the product? What benefits have you realized? Generating and automating lead funnels from website ...

"Have loved the ease of use, the variety of options and the excellent support."

What do you like best? Customer support is the best in the bus. What do you dislike? Entering an offline sale can feel slow. Recommendations to others considering the product: Product offers many options with wonderful support. What problems are you solving with the product? What benefits have you realized? Client management, online store, broadcast emails, email campaigns, all are handled in one place.

"Great Customer Service!"

What do you like best? The software itself is amazing but I received great customer service from Josh who stepped above and beyond to ensure that all of my needs were met while being incredibly friendly and even funny. Thanks, Josh! What do you dislike? Absolutely nothing. Keap is a product that definitely worth the investment! Recommendations to others considering the product: Get it ! Best investment What problems are you solving with the product? What benefits have you realized? I needed ...

"Magic tool!"

What do you like best? It's a full optional instrument to make marketing in the best possible way, very flexible to follow all specific strategy on Landing pages, nurturing, referrals catching, up sell and cross sell funnels and so on. What I like is the easy way to get integration with other software used in the business, for example to manage admin issues or some specific marketing issues. With notes, tasks and opportunities you easely check what your sales agents are doing, what ...

"Great CRM for new businesses."

What do you like best? It is very simple to use and helps automate lots of stuff small businesses do. What do you dislike? Nothing as it is perfectly suitable for those in the target user group. Recommendations to others considering the product: If you are a new or small business with a focus on booking appointments with clients and basic automation this will be a great fit. If your needs are greater than that then there are multiple tiers of the software so should find one most suited to ...

"Great Solution for a Tricky Problems"

What do you like best? We originally used Keap (Infusionsoft) to manage participant registration and preparation for our healing retreats. We like that the software gives us the ability to intuitively design and modify workflows. Because of our success in this project, we're moving to Keap for all of our CRM needs (volunteer management and donor/sales cycle management as well). What do you dislike? We really don't have any complaints. Anything outside of the software's scope, we have been ...