Infusionsoft by Keap Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"A Must have Software for your Online Business"

What do you like best? The best part of Keap for me are the way you can use tags to manage Contacts, Marketing Automation Campaigns, and Dynamic Content. I've always been fan of Keap Automation Campaigns, and with Dynamic Content, creating Campaigns is more Fun. What do you dislike? It has too many things that you can do :) Recommendations to others considering the product: Just go for it, and here are few tips on getting most out of it for Marketing Campaigns: 1. Be clear about what you ...

"Great for the small guy!"

What do you like best? The great help that is available for those who want to get into the power of keap. Its ability to integrate into most of the market applications is wonderful. I teamed up with a RailGun Marketing and they are power users which allows me to get every answer that I need. What do you dislike? larger campaigns can take a while to compile and load. The price is a bit higher than others but this does a wicked job. What problems are you solving with the product? What ...

"User Friendly and Gorgeous Newsletters"

What do you like best? I really like the onboarding experience I had with keap. Their team takes time to show you how to use all the features and set up your accounts to be utilized to their full potential. That is always a huge plus for me, when someone shows me how to do something right away - so I don't waste any time or money with a software. What do you dislike? I dislike so few things about keap. I have been using it for a number of years and I really don't have any ...

"Powerful AND Great support!"

What do you like best? Keap is POWERFUL and FEATURE rich. Great for small companies just starting out and companies with more complex needs! Keap really helps me powerful segment specific customers so I can address their needs and be sure to serve them ONE to MANY. It's easy to just do email marketing, but the power of marketing automation and segmentation is that you can use tags, triggers, campaigns to serve people precisely the content (or solutions) that they want. It should also be ...

"It’s brilliant, the best platform I’ve used"

What do you like best? It is intuitive and allows for behaviour based marketing, it enables you to really easily dig deep on statistics and what is happening in campaigns and then take actions and new campaigns based on the results of the previous campaigns. What do you dislike? It can look complex to the untrained eye and there are a some things you can not do that would be idea if it was built in like SMS sending. Recommendations to others considering the product: If your at the right ...

"Longstanding very satisfied customer"

What do you like best? Ease of use and the quality of customer service What do you dislike? I am finding it difficult to think of anything that I dislike about the service What problems are you solving with the product? What benefits have you realized? My primary challenge is recruiting new customers for a very challenging product - the radical transformation of individual and collective consciousness in order for humanity to - wake up and acknowledge the existential threat of rapid climate ...

"Longstanding very satisfied customer"

What do you like best? Ease of use and the quality of customer service What do you dislike? I am finding it difficult to think of anything that I dislike about the service What problems are you solving with the product? What benefits have you realized? My primary challenge is recruiting new customers for a very challenging product - the radical transformation of individual and collective consciousness in order for humanity to - wake up and acknowledge the existential threat of rapid climate ...

"Great CRM and more!"

What do you like best? Keap has the best, customized automations for my business What do you dislike? I wish the dashboard was more customizable. Recommendations to others considering the product: look at the other crms or software and compare what the true price is What problems are you solving with the product? What benefits have you realized? no problems, I have kept in touch with prospects better

"An easy to use, all in one solution"

What do you like best? The user interface is much easier and more intuitive than most of the competition. Keap has all the features I need, helps keep track of everything going on in the business and has tremendously valuable automation features. It goes beyond being a CRM and genuinely saves you time while also increasing your conversions. What do you dislike? They don't have a built in dialer, which would be nice. I would also love if said dialer would record the calls to easily playback ...

"Keap is for Keeps!"

What do you like best? As a small business owner and massage therapist Keap has truly helped me manage my business and alleviate a lot of tasks from my agenda. With their top-notch training to teach you how to use the software, you can go as deep as you wish with the vastness of their CRM and marketing automation. What do you dislike? Truly my only dislike currently is that I have to add attachments to emails one-by-one as opposed to a collective group all at one time. It's so minor, I can ...