Infusionsoft by Keap Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Seamless automation that lets me focus on other tasks"

What do you like best? It’s a “set it and forget it” software. I can trust it to perform like I need it to and allow me to operate my business at a higher standard than without What do you dislike? The only downside to the program was the learning curve but that has since been improved through their new on boarding process. I benefited greatly from the hours I spent with my coach getting started. Recommendations to others considering the product: Highly recommend utilizing their on boarding ...

"It’s brilliant, the best platform I’ve used"

What do you like best? It is intuitive and allows for behaviour based marketing, it enables you to really easily dig deep on statistics and what is happening in campaigns and then take actions and new campaigns based on the results of the previous campaigns. What do you dislike? It can look complex to the untrained eye and there are a some things you can not do that would be idea if it was built in like SMS sending. Recommendations to others considering the product: If your at the right ...

"Keap is for Keeps!"

What do you like best? As a small business owner and massage therapist Keap has truly helped me manage my business and alleviate a lot of tasks from my agenda. With their top-notch training to teach you how to use the software, you can go as deep as you wish with the vastness of their CRM and marketing automation. What do you dislike? Truly my only dislike currently is that I have to add attachments to emails one-by-one as opposed to a collective group all at one time. It's so minor, I can ...

"Longstanding very satisfied customer"

What do you like best? Ease of use and the quality of customer service What do you dislike? I am finding it difficult to think of anything that I dislike about the service What problems are you solving with the product? What benefits have you realized? My primary challenge is recruiting new customers for a very challenging product - the radical transformation of individual and collective consciousness in order for humanity to - wake up and acknowledge the existential threat of rapid climate ...

"Infusionsoft Update"

What do you like best? The fact that all the fields can be edited and everything is there at your fingertips. What do you dislike? The system or server slows down at times and hard to get things done in a timely manner What problems are you solving with the product? What benefits have you realized? We use Keap to contact clients and maintain their records with up to date info

"As entrepreneur and marketing consultant I have experienced how well the platform KEAP works."

What do you like best? There are many things I like, but what I love working with is the campaign canvas and email sequences. What do you dislike? I experience trouble to use tags when working with outside third party elements. As such having an online course with an other payment system as added to KEAP. I have an Holvi Bank online store and find it difficult to intergrate this with KEAP. Also working with API's is a maze too me still. Plus finding use to work with the Pipeline module, ...

"An easy to use, all in one solution"

What do you like best? The user interface is much easier and more intuitive than most of the competition. Keap has all the features I need, helps keep track of everything going on in the business and has tremendously valuable automation features. It goes beyond being a CRM and genuinely saves you time while also increasing your conversions. What do you dislike? They don't have a built in dialer, which would be nice. I would also love if said dialer would record the calls to easily playback ...

"Great CRM and more!"

What do you like best? Keap has the best, customized automations for my business What do you dislike? I wish the dashboard was more customizable. Recommendations to others considering the product: look at the other crms or software and compare what the true price is What problems are you solving with the product? What benefits have you realized? no problems, I have kept in touch with prospects better

"Best CRM since sliced bread!"

What do you like best? I love that with Keap you get all of the email marketing and sales platforms under one roof. It eliminates the excessive time I spent clicking using other platforms to send emails and sales marketing for leads. I am able to save tons of time with one system that talks to each other. Keap allows me to optimize the customer lifecycle. What do you dislike? The Keap phone line doesn't have caller ID. I utilize the Keap line as my business line but it would be so cool and ...

"Keap is a FANTASTIC CRM+ that grows with you"

What do you like best? It grows with you. You start with basic CRM functions in Grow, then move to more advanced business functions with PRO and finally to a complete campaign manager for emails, snail mail, and with integrations SMS. The help desk via chat is incredible. The few times they could not solve my issue or point me to another integration for a solution they were able to get the developers to work on a solution. It also integrates with all my existing apps like WordPress, ...