8.8
Spot Score
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Keap is a powerful and feature-rich platform that combines CRM, marketing automation, and sales pipeline tools under one roof, making it an excellent choice for small businesses looking to streamline operations and boost their marketing efforts. Users frequently praise its robust automation capabilities, which save time by taking over mundane tasks, improving ...Read more
Combines CRM, lead management, email marketing, and automation into a single platform, saving time and effort while centralizing operations.
Powerful automation tools streamline repetitive tasks, freeing up significant time for users and increasing productivity.
Intuitive and easy-to-use interface with a guided setup and robust training resources, particularly helpful for beginners.
Excellent customer support praised for being responsive, knowledgeable, and US-based during business hours.
Steep learning curve for advanced features, requiring significant time and effort to master for many users.
High cost of subscription, often noted as expensive relative to competitors, with add-ons increasing overall expenses.
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AN
Alan N
05/11/23
"There is no better Support Team then Keap"
What do you like best about Keap? For the past four years, we have utilized Keap for our needs. Although the initial learning process was challenging, the support team was readily available with US-based assistance, just a phone call away. We were able to connect with a tech representative in under a minute, and all members of the support team were polite, understanding, well-informed, and proficient in their comprehension of the product. What do you dislike about Keap? It took me some time ...
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MV
Mario V
05/11/23
"Keap is our operational heart"
What do you like best about Keap? Keap is a very complete tool, I have been using it since 2015 and it has become the heart of our operations, it facilitates marketing strategies, it also helps with the monitoring and management of our clients' accounts. They are constantly innovating and generating new tools to make our work easier What do you dislike about Keap? The Landing Page Builder. I got used to using another solution and I find that builder a bit limited. They can improve it with ...
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HW
Heather W
05/09/23
"Keap has helped me grow my business in ways I never thought I could"
What do you like best about Keap? Keap allows small business owners like me to create systems and automation to run, grow and scale our businesses. As a solopreneur just starting out, I couldn't hire an assistant to help me schedule appointments or to send out my emails. I was losing potential clients due to lack of follow-up. My business was chaotic. Keap helped me create processes that run, practically on autopilot, while I am working on my business and working for my clients. It is like ...
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HW
Heather W
05/09/23
"Keap has helped me grow my business in ways I never thought I could"
What do you like best about Keap? Keap allows small business owners like me to create systems and automation to run, grow and scale our businesses. As a solopreneur just starting out, I couldn't hire an assistant to help me schedule appointments or to send out my emails. I was losing potential clients due to lack of follow-up. My business was chaotic. Keap helped me create processes that run, practically on autopilot, while I am working on my business and working for my clients. It is like ...
Read more
SM
Stacè M
05/09/23
"Easy to use & top notch support"
What do you like best about Keap? I like having trainings available for me to learn ho tot create automation on my own time. Support is always there to walk me through anything, answer questions as well. I like the functionality and the ease of use with Keap. What do you dislike about Keap? Keap has some opportunities to improve the calendar function. Right now, I can't customize my availability as much as I would like. I would like to be able to set availability for a Tuesday and have ...
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K
Kelly
08/10/21
This is great marketing automation solution
PROS: What I like most about this tool is the email automation. It allows me to set up journeys for the customers and to lead them through an automation funnel so I can know the reaction that is based on the interaction with our marketing. The API allows us to automatically send new customer data into the program so we can create easy integration.
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Sonja
06/03/21
I'm using InfusionSoft to run 3 businesses
PROS & CONS What are the best aspects of this product? InfusinSoft offers lot of possibilities. I’m using it for 9 years and they constanlty improve the program and release new and helpful features so we can have greta experince and connection with our customers. I’m using it for all my 3 businesses and I have great experience from this product. What aspects are problematic or could work better? There is no option to select duplicate record checking by date of birth and first name. What ...
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J
Jeanette
05/14/21
Great value for money
PROS: I simply love Infusionsoft’s amazing customer service. The app offers plenty of features and the vendor educates users by providing a lot of help areas. Plus, the customer support agents provide prompt and helpful answers to all my questions. As a result, I have been able to successfully implement the system in my company.
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Kerry
04/16/21
Invest your time in Infusionsoft to get good results
PROS: I love that Infusionsoft offers lead generation programs, post-purchase follow up, and marketing automation all in a single system. These features help me to continually collect info about our shoppers and prospects, their preferences, buying history, the links they click and more in a single place.
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Tami
04/06/21
This tool has helped me to grow my business and to get positive feedback from my customers
PROS: I like that I’m able to get to know all our subscribers while recording the information. InsfusionSoft makes the personalization simple thing. With this tool analyzing data is simple and easy thing to do and to put widgets on the dashboard.
