Infusionsoft by Keap Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Sales and Marketing Automation for entrepreneurs"

What do you like best? I love that I can build a million-dollar machine for myself and my clients that help to create a consistent experience of excellence for our customers. What do you dislike? The user interface is getting better. The ease of use factor has been challenging in the past. What problems are you solving with the product? What benefits have you realized? Creating continuity of experience for customers, ultimately increasing customer happiness and profitability.

"Streamlined my business"

What do you like best? I love that I can collect invoices, create appointments (synch with all my calendars), create emails and campaigns with simple yet beautifully designed formats. What do you dislike? I need to use other apps (like Zapier) to automate with my other platforms (Practice Better). Recommendations to others considering the product: I transferred from other email services with basic elements, but with Keap I am better able to streamline my business. I don't have much time in ...

"Keap or Infusionsoft is My favorite "employee". An employee that gladly takes on more work for me!"

What do you like best? What I like best about Infusionsoft is how it can automate so much of my small business. Unlike other software that forces you to adapt the software to your business, you adapt Infusionsoft to the uniqueness of your own business. What do you dislike? Reporting could be better with Infusionsoft, but since it is open API and has a large open marketplace of apps you can easily find an app or export data to get the trend reports you are looking for. Recommendations to ...

"Love the automation"

What do you like best? The marketing automation. I work with a high volume of contacts so it keeps things from falling through the cracks. What do you dislike? The automation can sometimes be a chore to stop if someone no long wishes to be contacted and I'm not in the office. I just log in using my phone but it's something I have to pay attention to when I'm not in the office. What problems are you solving with the product? What benefits have you realized? Being able to contact prospects on ...

"The complete package to run your business"

What do you like best? Keap truly is a centralized location for just about everything you need to run your business. I liked having my contacts, my invoices, my quotes, my marketing automation, and even a phone number all in one place! I never had to leave the web version or the app on my iPhone to get things done. And then when they released the phone portion of Keap, it literally is the BEST way to put everything into one place. What do you dislike? I'm a freelancer, and with the pandemic ...

"Unlimited possibilities for automation"

What do you like best? The campaign builder is incredible. If you're creative enough and know how to use the software (takes time) you can automate ANYTHING for your marketing strategies. One thing that doesn't get much attention is the Actionsets module. It's a legacy tool in the system but man does it do a lot! Actionsets expand all possibilities. The amount of third-party software available is definitely necessary for most campaigns and worth the cost, especially the integration ones ...

"Great for the small guy!"

What do you like best? The great help that is available for those who want to get into the power of keap. Its ability to integrate into most of the market applications is wonderful. I teamed up with a RailGun Marketing and they are power users which allows me to get every answer that I need. What do you dislike? larger campaigns can take a while to compile and load. The price is a bit higher than others but this does a wicked job. What problems are you solving with the product? What ...

"A Must have Software for your Online Business"

What do you like best? The best part of Keap for me are the way you can use tags to manage Contacts, Marketing Automation Campaigns, and Dynamic Content. I've always been fan of Keap Automation Campaigns, and with Dynamic Content, creating Campaigns is more Fun. What do you dislike? It has too many things that you can do :) Recommendations to others considering the product: Just go for it, and here are few tips on getting most out of it for Marketing Campaigns: 1. Be clear about what you ...

"User Friendly and Gorgeous Newsletters"

What do you like best? I really like the onboarding experience I had with keap. Their team takes time to show you how to use all the features and set up your accounts to be utilized to their full potential. That is always a huge plus for me, when someone shows me how to do something right away - so I don't waste any time or money with a software. What do you dislike? I dislike so few things about keap. I have been using it for a number of years and I really don't have any ...

"Powerful AND Great support!"

What do you like best? Keap is POWERFUL and FEATURE rich. Great for small companies just starting out and companies with more complex needs! Keap really helps me powerful segment specific customers so I can address their needs and be sure to serve them ONE to MANY. It's easy to just do email marketing, but the power of marketing automation and segmentation is that you can use tags, triggers, campaigns to serve people precisely the content (or solutions) that they want. It should also be ...