spotsaas-logo
Get Listed

8.8

Spot Score

Infusionsoft by Keap

Infusionsoft by Keap Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

Maximize your marketing potential and boost sales.

4.3

Add to compare

Request a Quote
This Product has been Migrated to Keap

Infusionsoft by Keap Reviews & Ratings

4.3

Very Good

Based on 2151 ratings & 268 reviews

Rating Distribution

Excellent

(162)

Very Good

(62)

Good

(23)

Poor

(9)

Terible

(12)

Expert's Review

Keap is a powerful and feature-rich platform that combines CRM, marketing automation, and sales pipeline tools under one roof, making it an excellent choice for small businesses looking to streamline operations and boost their marketing efforts. Users frequently praise its robust automation capabilities, which save time by taking over mundane tasks, improving ...Read more

Infusionsoft by Keap pros and cons

  • Combines CRM, lead management, email marketing, and automation into a single platform, saving time and effort while centralizing operations.

  • Powerful automation tools streamline repetitive tasks, freeing up significant time for users and increasing productivity.

  • Intuitive and easy-to-use interface with a guided setup and robust training resources, particularly helpful for beginners.

  • Excellent customer support praised for being responsive, knowledgeable, and US-based during business hours.

  • Steep learning curve for advanced features, requiring significant time and effort to master for many users.

  • High cost of subscription, often noted as expensive relative to competitors, with add-ons increasing overall expenses.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 21-30 out of 268

JC

Jill C

08/21/23

0.5 out of 5

"This site DOES NOT support small business !!!!"

What do you like best about Keap? 24 hour serivice. other then that I can NOT say antthing good aboout them !! What do you dislike about Keap? They DO NOT stand by there product! They are VERY expensive!! When the product does NOT work for you there is NO way to get your money back. What problems is Keap solving and how is that benefiting you? KEAP has not been able to provide me with any Benifits !!! I was told this would make my booking of my clientel easier. It has made it very confusing ...

Read more

AP

Alejandra P

06/15/23

4.5 out of 5

"Keap is our CRM manager for streamlining potential customer recruitment"

What do you like best about Keap? There are likely many ways to report different areas of Keap, and the most profitable ones can be highly customized with the totality of custom fields, stored and used repeatedly. Some documents wish they had more abilities resembling the primary ones, however, for the most part it works very well. It requires a learning decline to be able to do it successfully, however, it is very powerful if you know how to use it. Encompassing far beyond remedies for ...

Read more

JL

Jason L

06/06/23

1.5 out of 5

"Terrible company"

What do you like best about Keap? The platform was OK and had a lot of potential but the company itself was terrible. What do you dislike about Keap? The company itself was terrible. We were a consulting partner with them, so we sold their platform, and in those interactions, we found that the company had questionable ethics and was cheating us and being unfair What problems is Keap solving and how is that benefiting you? Keap helped us solve the need for a CRM that can track all customer ...

Read more

R(

Ross (Apazo) M

06/06/23

4.5 out of 5

"Securely store customer data and simplify operations"

What do you like best about Keap? I love KEAP's ability to store my customers' data, such as service history, billing information, note details, and contact information, in a secure and centralized location. It has allowed us to make a smooth transition away from paper files while still having easy access to all relevant customer information. I especially appreciate the ability to track conversations via SMS without needing my phone; it keeps everything secure, but also readily available ...

Read more

TM

Trinity M

05/23/23

5 out of 5

"Medical Consulting Social Media Marketing"

What do you like best about Keap? I enjoy the atmosphere and the ability to contact people whenever. The Customer service is good. I enjoy the ease of the platform and the ability to learn the progress very fast. What do you dislike about Keap? There isn't much I do not like about Keap. I have no complaints. It does throw me off because the emails go to my spam and i don't get to see them much. It would be cool if they went to my regular account. What problems is Keap solving and how is ...

Read more

TM

Trinity M

05/23/23

5 out of 5

"Medical Consulting Social Media Marketing"

What do you like best about Keap? I enjoy the atmosphere and the ability to contact people whenever. The Customer service is good. I enjoy the ease of the platform and the ability to learn the progress very fast. What do you dislike about Keap? There isn't much I do not like about Keap. I have no complaints. It does throw me off because the emails go to my spam and i don't get to see them much. It would be cool if they went to my regular account. What problems is Keap solving and how is ...

Read more

JT

Josiah T

05/15/23

5 out of 5

"Fun, energy-filled, inspiring!"

What do you like best about Keap? What I love best about Keap is the constant change and desire for innovation. I see a community that lives to serve. I love how the app keeps coming up with new ways to add additional tech that makes it easier and simpler to use and manage. What do you dislike about Keap? I don't find many downsides to an app I already love too much. But as far as constructive criticism goes... I believe Keap should improve ways of finding tags. What problems is Keap ...

Read more

JT

Josiah T

05/15/23

5 out of 5

"Fun, energy-filled, inspiring!"

What do you like best about Keap? What I love best about Keap is the constant change and desire for innovation. I see a community that lives to serve. I love how the app keeps coming up with new ways to add additional tech that makes it easier and simpler to use and manage. What do you dislike about Keap? I don't find many downsides to an app I already love too much. But as far as constructive criticism goes... I believe Keap should improve ways of finding tags. What problems is Keap ...

Read more

AN

Alan N

05/11/23

5 out of 5

"There is no better Support Team then Keap"

What do you like best about Keap? For the past four years, we have utilized Keap for our needs. Although the initial learning process was challenging, the support team was readily available with US-based assistance, just a phone call away. We were able to connect with a tech representative in under a minute, and all members of the support team were polite, understanding, well-informed, and proficient in their comprehension of the product. What do you dislike about Keap? It took me some time ...

Read more

MV

Mario V

05/11/23

5 out of 5

"Keap is our operational heart"

What do you like best about Keap? Keap is a very complete tool, I have been using it since 2015 and it has become the heart of our operations, it facilitates marketing strategies, it also helps with the monitoring and management of our clients' accounts. They are constantly innovating and generating new tools to make our work easier What do you dislike about Keap? The Landing Page Builder. I got used to using another solution and I find that builder a bit limited. They can improve it with ...

Read more