Infusionsoft by Keap Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Online marketing automation with amazing features"

What do you like best? We can automate a wide range of useful online marketing features that let our flow of marketing contacts and content happen smoothly and on a frequent basis. I we can set many key variables in regards to email send times and add keywords to contacts that can trigger custom actions within the Infusionsoft account for account updates and email-sending activities. What do you dislike? Infusionsoft has performed great and doesn't have many weaknesses as far as ...

"This has been a powerful and responsive automated marketing system"

What do you like best? There are many automations in Infusionsoft that we can add to our email campaigns that are useful for staying in contact with our email subscribers. I like that Infusionsoft goes beyond just standard email marketing and distribution and provides us with a wealth of analytical tools and campaign programming options. There are many nice email designs we can choose from that can appear in standard computer and mobile email clients. What do you dislike? I feel that the ...

"This has been a powerful and responsive automated marketing system"

What do you like best? There are many automations in Infusionsoft that we can add to our email campaigns that are useful for staying in contact with our email subscribers. I like that Infusionsoft goes beyond just standard email marketing and distribution and provides us with a wealth of analytical tools and campaign programming options. There are many nice email designs we can choose from that can appear in standard computer and mobile email clients. What do you dislike? I feel that the ...

"Keap keeps me and my business organized!"

What do you like best? I love the support, they are great I appreciate their fast help What do you dislike? there is not a lot I dislike, mostly it would be if I did not do something right and my campaign breaks, but the support can always help me fix it. Recommendations to others considering the product: It will be the best thing you can do for your business. What problems are you solving with the product? What benefits have you realized? I am solving the problem that is very common in the ...

"Keap keeps me and my business organized!"

What do you like best? I love the support, they are great I appreciate their fast help What do you dislike? there is not a lot I dislike, mostly it would be if I did not do something right and my campaign breaks, but the support can always help me fix it. Recommendations to others considering the product: It will be the best thing you can do for your business. What problems are you solving with the product? What benefits have you realized? I am solving the problem that is very common in the ...

"A Super Comprehensive Email & Marketing Solution!"

What do you like best? I love the flexibility to create campaigns and with the tools, goals, custom landing pages, tags, reporting, etc in the builder; you can really make a campaign function exactly how you want it to work! Even if there's no specific tool to achieve an outcome there are always work arounds and you can chat with support ALWAYS to get help! Additionally, having an account rep to help you with your email deliverability is awesome. They provide a ton of insight and ...

"A Super Comprehensive Email & Marketing Solution!"

What do you like best? I love the flexibility to create campaigns and with the tools, goals, custom landing pages, tags, reporting, etc in the builder; you can really make a campaign function exactly how you want it to work! Even if there's no specific tool to achieve an outcome there are always work arounds and you can chat with support ALWAYS to get help! Additionally, having an account rep to help you with your email deliverability is awesome. They provide a ton of insight and ...

"Great Marketing Automation"

What do you like best? The marketing automation is the best feature in my opinion. A CRM is a CRM in some ways, but the marketing automation is what operates best compared to others in the market. I also really like the ease of use. The campaign builder in particular is highly intuitive. Even as someone who had little to no experience setting up complex funnels, I was able to figure it out, because you simply drag and drop different goals and sequences and then fill in the blanks. I also ...

"Systematize Campaigns"

What do you like best? I love how you can set it and forget it with campaigns yet alter them as often as you need. We have able to stay in consistent, quality contact with our clients for years without having to create new content every week. What do you dislike? The learning curve was fairly steep, especially with tagging. What problems are you solving with the product? What benefits have you realized? The biggest benefit is in segmenting our lists and sending truly customized ...

"Great CRM for my Business"

What do you like best? I find it easy to use, comprehensive and the Automation is great! What do you dislike? It does not integrate with Stripe so I am unable to use the whole E-Commerce side Recommendations to others considering the product: I tested a few other options Keap was the best one out of them all What problems are you solving with the product? What benefits have you realized? I have been able to cut down the time it takes to do simple repetitive automation tasks Response from ...