Infusionsoft by Keap Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Complete Solution"

What do you like best? In my opinion, the heart of an automated marketing system is the campaign builder. The graphical interface makes it easy to see how each campaign is structured. The reporting shows statistics so you know how each element is performing. This is a complicated product with lots of features. That requires highly trained support staff. I've gotten very good help troubleshooting issues that were mostly my lack of knowledge and experience. In other words, it's often like a ...

"Its a great software, I have been using it for many years!"

What do you like best? The ability to create campaign and to easily setup funnels for many applications. What do you dislike? There is some chunkiness to be able to manage your inventory for what you have in stock. I think it could use some tweaking that would help with reporting and inventory management. For example you can setup your warning and pulling stock from your website if you are running low. I have to create a all sales report and make fake sales to be able to pull a column into ...

"Great for Small Businesses"

What do you like best? I love how easy it is to add in new contacts and keep everyone organized. Being able to send out invoices this easy is a major plus! I also like that I can have it on my desktop so I don't have to be staring at my phone. What do you dislike? I wish the text/call features were better. I found out I can't do group texting which is frustrating at time. And it takes a bit for the app to open. I wish it was faster when I was trying to respond to a text message or ...

"Keap doesn't make it easy enough for me to use it regualrly"

What do you like best? My company does email marketing and direct mail via Keap at no cost. I like that. What do you dislike? I found it hard to get visibility into my contacts. I couldn't easily pull up a list of contacts and their e-mail and addresses, for example. Recommendations to others considering the product: I am sure that if you put enough time into Keap, it will work for you. I had already started using HubSpot as my CRM and I as no reason to switch to Keap. What problems are you ...

"Crm software that works"

What do you like best? Managing my agents are a breeze with software like this. Easy to use, customizable and super efficient. What do you dislike? Inputting a transaction should be easier and more obvious then it is. What problems are you solving with the product? What benefits have you realized? Solid system to keep track if all files

"Crm software that works"

What do you like best? Managing my agents are a breeze with software like this. Easy to use, customizable and super efficient. What do you dislike? Inputting a transaction should be easier and more obvious then it is. What problems are you solving with the product? What benefits have you realized? Solid system to keep track if all files

"The Best CRM Out There"

What do you like best? It has so many features - probably more than you will ever need. It saves me a lot of time on a daily basis by taking care of the follow up I need for my clients. What do you dislike? It has a steep learning curve - but once you've got it down, it's amazing. I also wish the mobile app was a little more robust and similar to the web interface - it would be really helpful to be able to do more with campaigns and get analytics and results in the mobile app. What problems ...

"The Best CRM Out There"

What do you like best? It has so many features - probably more than you will ever need. It saves me a lot of time on a daily basis by taking care of the follow up I need for my clients. What do you dislike? It has a steep learning curve - but once you've got it down, it's amazing. I also wish the mobile app was a little more robust and similar to the web interface - it would be really helpful to be able to do more with campaigns and get analytics and results in the mobile app. What problems ...

"An international business with no staff"

What do you like best? The automation is amazing. We really can operate a business in 25 countries with no one on The payroll other than my wife and myself. What do you dislike? The e-Commerce module is a little bit clunky for my liking. International date formatting is not consistent across the module and credit management is more difficult (and time consuming) than it needs to be. Awesome that they have recently integrated with Stripe and wouldn't it be even more awesome if they one day ...

"An international business with no staff"

What do you like best? The automation is amazing. We really can operate a business in 25 countries with no one on The payroll other than my wife and myself. What do you dislike? The e-Commerce module is a little bit clunky for my liking. International date formatting is not consistent across the module and credit management is more difficult (and time consuming) than it needs to be. Awesome that they have recently integrated with Stripe and wouldn't it be even more awesome if they one day ...