Infusionsoft by Keap Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Best CRM I have used"

What do you like best? Ease of understanding how to set up workflows and enter contact information. Integration with Zapier makes this do so much more than the basics! What do you dislike? Some of the files choosers take some trial and error to understand them fully. What problems are you solving with the product? What benefits have you realized? Solving marketing communication, website form building. Response from Paige Clark of Keap (formerly Infusionsoft) edit Thank you so much for the ...

"An awesome experience "

What do you like best? I find this app very useful and I really feel like it resolves a part of my job. In another order of ideas I can only say good things. I love the ability that you have to create sequences, build your contacts as you wish and leads in a beautiful way. The softwere is very easy to use also. I need to say that I have no regrets regarding this application. What do you dislike? Honestly, I have never been disappointed by this app. I love to work with it. Recommendations to ...

"Very unique, organized, brilliant! "

What do you like best? Easy to stay organized, keep tasks in front of you, and close them when you're done with them. Easy for someone with a poor attention span to really create resolutions! What do you dislike? It was difficult to catch on to at first, was hard to find a demo on how to use (problem seems to now be solved.) What problems are you solving with the product? What benefits have you realized? I love being able to follow up on jobs and quotes in a specific time window.

"A great CRM for Small Businesses"

What do you like best? I love the many features you can use with Infusionsoft. It's not just one thing but many. Whether it's setting up campaigns, email marketing, sales, etc. It's a one stop shop for a lot of small business needs. What do you dislike? The one thing I dislike is the shopping cart set up part. It just doesn't seem very intuitive. I feel they could streamline it and make it a lot easier to use. Recommendations to others considering the product: I believe if you are a company ...

""Complete suite available for sales and advertising.""

What do you like best? Infusionsoft is an adaptable apparatus for the business segment designed from the cloud, you can make a wide range of requests on the web. Infusionsoft offers an assortment of valuable highlights including email battles and email communicates. These have enabled us to effectively monitor our customers and to convey our planned messages to them dependent on a few unique details and work processes. What do you dislike? Perfectly good for our campaign and nothing to ...

"Great Product tied to Great Pricing "

What do you like best? It is very easy to use. They also have AMAZING online video tutorials that make anytihing challenging to understand a lot easier. What do you dislike? This is an odd thing to write - sometime I feel like their is TOO much in IS and not sure what to use and what not to Recommendations to others considering the product: Great support and care for their members. Impressive onboarding process to that you can hit the ground running What problems are you solving with the ...

"Infusionsoft keeps my clients organized "

What do you like best? I like how I am able to keep my clients organized and use tags, so all of my clients are organized where they are supposed to be. I also like the format and sending broadcast e-mails, It's easy for me to keep track of my client's e-mail responses and see if they've opened their mail. What do you dislike? I don't like how the internal forms button is near the bottom of the page, I've had trouble filling out the Strategic Planning Session form simply because I couldn't ...

"Simple and Appealing!"

What do you like best? Infusionsoft is user-friendly. We use this program on a weekly basis and we love that all of us can log in and make edits as necessary. It's also great that the program guides you in formatting email broadcasts. The ability to upload and save images from my computer is also convenient. What do you dislike? There's no much that I dislike about this program. It has everything we are looking for. What problems are you solving with the product? What benefits have you ...

"Working with Infusionsoft"

What do you like best? A great tool for record keeping and tracking all levels of marketing campaign. Great mapping and sequencing tool! What do you dislike? A little busy on the main page and navigation could be overwhelming when first starting What problems are you solving with the product? What benefits have you realized? Many more leads are generated and cleaner campaign submission and executioon

"The CRM I’ve Always Needed "

What do you like best? The extensive sequences and in-depth campaigns infusionsoft enables me to build affords me the ability to plan for the growth of my business on a far greater level than any other platform I’ve used. What do you dislike? I wish that the funnels were as strong as that of ClickFunnels so that o may do everything in one system; but to date, I must keep ClickFunnels, because the funnel quality is so subpar. It would also be helpful to have a bit of an intermediate package ...