Infusionsoft by Keap Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Infusionsoft experience"

What do you like best? I like the email nurture marketing which keeps leads in the loop and maximises conversions What do you dislike? Email interface. Email template should be more dynamic Recommendations to others considering the product: Try it, you will never switch to another CRM What problems are you solving with the product? What benefits have you realized? Conversions. I have been able to convert enquiries by 25% Response from Paige Clark of Keap (formerly ...

"Infusionsoft Best CRM so far!"

What do you like best? Easy of use Very intuitive Merges with my outlook calendar Makes my life easier! What do you dislike? Haven't found anything thus far that I am not happy with. What problems are you solving with the product? What benefits have you realized? Keeping up with traffic. I wasn't able to keep in touch with all my leads and clients previously, but Infusionsoft has been able to do that for me! Response from Paige Clark of Keap (formerly Infusionsoft) edit Thank you so much ...

"Our all-in-one solutions"

What do you like best? Lots of functionality that allows us to automate many business processes. What do you dislike? At first, the learning curve. It took time to get our heads around how to make it work best for us. Recommendations to others considering the product: This is a more costly system with a steeper learning curve than most but if your business is ready to step up to the next level of communication, this is a great solution. What problems are you solving with the product? What ...

"Infusionsoft CRM - Works Better for us than Dynamics"

What do you like best? We changed to Infusionsoft about a year ago from Dynamics and because we are a small company, Infusionsoft is a much better fit with our company. It's very user friendly, intuitive and less expensive than our previous CRM software - and we LOVE the fact that all of our marketing is now being done exclusively through Infusionsoft. What do you dislike? After a year with the software, I can honestly say there is nothing we don't like about the software. What problems are ...

"Important concise usefull information. "

What do you like best? The information received on our inquiry replies is easy to read and understand. You don't have to look for any other information. The replies are usually focused towards us being able to respond in a more consistent fashion with accuracy towards our targeted market. What do you dislike? There's always room for improvement is anything we are doing or working with. I would say that work history from previous interactions and being able to search them would help ...

"Infusionsoft is user friendly and efficient"

What do you like best? I really love that infusionsoft puts everything I need right infront of me. It is easy to manage accounts and see premium. What do you dislike? There really is not anything I dislike about this CRM. I think this CRM has everything an Insurance agent needs to stay organized. What problems are you solving with the product? What benefits have you realized? This makes it easy to track old leads and generate business efficiently Response from Paige Clark of Keap (formerly ...

"Effective Marketing Done Easily "

What do you like best? Infusionsoft has made our lives MUCH easier. I am a salesman who makes a living primarily by selling "internet leads." Infusionsoft allowed us to set up a program that automatically generates constant contact with our prospective clients. I am far from an expert on anything relating to computers, but I can easily specify the messages that I want to be sent and I am even able to personalize the messages to provide the specific information that I want to be included in ...

"An Invaluable Tool in our Office"

What do you like best? Infusionsoft helps us keep in touch with our clients in a variety of ways and is so easy to use. What do you dislike? Importing contacts and other information from other databases can be tricky, but the customer support team available with Infusionsoft is true lifesaver What problems are you solving with the product? What benefits have you realized? It is a great way to stream line communication with our clients. Response from Paige Clark of Keap (formerly ...

"Easy to Use for Everyone! Great Customer Service"

What do you like best? I love that the site is easy to navigate for experienced and non-experience users and if we have any questions, the customer support team is always responsive and helpful! What do you dislike? I haven't found anything so far that I don't like Recommendations to others considering the product: While making a decision to begin using a software such as Infusionsoft isn't easy, we are happy we did. There isn't always a right time to get it set up and do the training when ...

"All in one solution"

What do you like best? Infusionsoft has so many functions that help me stay organized and create a better experience for my clients. It will help me scale my business and provide excellent customer service. What do you dislike? There is a lot to learn when using the software program and some of the functionality was confusing at first. What problems are you solving with the product? What benefits have you realized? Automating and keeping all the moving pieces of my business organized is ...