Infusionsoft by Keap Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Great CRM for my Business"

What do you like best? I find it easy to use, comprehensive and the Automation is great! What do you dislike? It does not integrate with Stripe so I am unable to use the whole E-Commerce side Recommendations to others considering the product: I tested a few other options Keap was the best one out of them all What problems are you solving with the product? What benefits have you realized? I have been able to cut down the time it takes to do simple repetitive automation tasks Response from ...

"Best Service Ever!"

What do you like best? Highly recommended, The notes sector helps me keep up with all my business conversations and gives me detailed information that is vital to my work position. What do you dislike? I really don't have any dislikes at present What problems are you solving with the product? What benefits have you realized? Customer Service Issues and Sales Proposals Response from Paige Clark of Keap (formerly Infusionsoft) edit Doug, Thank you for taking the time to leave us a review. We ...

"Infusionsoft for small business"

What do you like best? Marketing automation and setting up campaigns What do you dislike? Make more clear how to have Lead scoring capabilities, lead nurturing What problems are you solving with the product? What benefits have you realized? Marketing automation, CRM Response from Paige Clark of Keap (formerly Infusionsoft) edit Hello! Thank you so much for the high marks. So glad to hear the power of the product is beneficial to you and your business! All the best, Paige

"Keap - not just a CRM"

What do you like best? I really like the accounting system. It's one of many features that keeps me with Keap What do you dislike? Well, that would have to me the cost... lol Recommendations to others considering the product: If you're looking for a crm that does pretty much everything, Keap is the way to go. What problems are you solving with the product? What benefits have you realized? I have yet to solve my sales funnel problem. I don't have a lot of stock so it's a bit of a ...

"Keap keeps our team on task and production moving forward."

What do you like best? It's ability to track our database and it's email management. What do you dislike? It's a robust system, lot's of features we do not use. Recommendations to others considering the product: Try Keap out, you will not be disappointed. Do not listen to the crowds saying it to difficult to learn "confusionsoft" What problems are you solving with the product? What benefits have you realized? Increasing our communication with customers, clients and past clients. Response ...

"Powerful tool for your business"

What do you like best? The automation of tasks and communication has revolutionized the way we do business and keep in touch with our members. What do you dislike? The requirement to use a Keap consultant to assist with personalisation and structure of our campaigns. What problems are you solving with the product? What benefits have you realized? Instant communication with our members all around the clock all over the world. It means we do not need to action a task or send an email when not ...

"Great Customer Service"

What do you like best? Besides all the functionality that Keap provides the customer service is amazing. Whenever I have an issue they are always available to help me and go as for as walking me step-by-step through the process flow to make sure I clearly understand everything. What do you dislike? I don't like that I cannot add an attachment to email broadcasts, but I do try my best to work around that so its not that much of an issue/ What problems are you solving with the product? What ...

"Very organized"

What do you like best? It is so flexible that you can very easily customize it to fit your needs What do you dislike? A bit of a learning curve, it takes a bit to figure out how to do everything. What problems are you solving with the product? What benefits have you realized? We use it mainly for potential client management and email campaigns. The tag system makes lead sources easy to track Response from Paige Clark of Keap (formerly Infusionsoft) edit We are so glad to hear that Keap is ...

"Great Automated Marketing and Sales Followup"

What do you like best? Infusionsoft just makes everything a breeze as far as following up with clients on initial purchase times. Their campaign builder is super intuitive and easy to use. What do you dislike? My least favorite thing with them is that every now and then they release and update and you have to relearn a few things. Another thing that bothers me sometimes is their reporting. There are plenty of plugins out there that pretty much solve any reporting issue you need. Their built ...

"I love Keap"

What do you like best? Infusion soft makes managing our lead base super simple and I love the automation What do you dislike? There is absolutely nothing I dislike about infusionsoft. What problems are you solving with the product? What benefits have you realized? Sending out automated emails and ticklers to keep constant contact with lead base Response from Paige Clark of Keap (formerly Infusionsoft) edit Thank you so much for the high marks and your valuable feedback! So glad to hear the ...