Infusionsoft by Keap Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Keap

"Small and Powerful CRM"

What do you like best about Keap? CRM and marketing tools combined in a very economical package. Easy to learn, use, and their support team is phenomenal! What do you dislike about Keap? The choice of quote and invoice forms are limited. What problems is Keap solving and how is that benefiting you? Avoids manual entry of data, tracks and automates outdated back office processes.

"Systemetized my business"

What do you like best about Keap? I love that my Sales Funnels and CRM are in the same place. Keap has allowed us to close more deals in less time. What do you dislike about Keap? I don't love that I have to pay extra per user when that user is just an Admin who needs access and the occasional automated email sent to her. What problems is Keap solving and how is that benefiting you? Keap is allowing me to reach my current list and convert leads into customers with an automated sales pipeline.

"Keap has helped me every step of the way!"

What do you like best about Keap? I love that Keap provides a guided experience for you so that you're not paying for a program you don't know how to use! The online support has been phenomenal and unmatched from any other program I've worked with before. What do you dislike about Keap? The price point is a bit higher than other programs. I do wish they had a bit more integration opportunities that didn't require using zapier. However, there are so many integrations that make this program ...

"Best crm system"

What do you like best about Keap? You can do everything from one system. Email blasts, tasks, automation and you can also put a pipeline to track your deals. The coaching classes are worth it as well What do you dislike about Keap? The only downsides are that the app isn't as efficient as it is on the computer. The tasks are emailed to you which I don't like. It would be nice if we can tell someone to set up the automation because we're so busy What problems is Keap solving and how is that ...

"Great tool, great training"

What do you like best about Keap? I love the simple format for entering data, the space for all notes , but most of all I love that it sync's with my email for one space for all my records. What do you dislike about Keap? I wish that when you created tasks that it linked with my calendar. What problems is Keap solving and how is that benefiting you? I am now able to keep up with all my contacts and keep all notes in one easy to access place!

"Medical Consulting Social Media Marketing"

What do you like best about Keap? I enjoy the atmosphere and the ability to contact people whenever. The Customer service is good. I enjoy the ease of the platform and the ability to learn the progress very fast. What do you dislike about Keap? There isn't much I do not like about Keap. I have no complaints. It does throw me off because the emails go to my spam and i don't get to see them much. It would be cool if they went to my regular account. What problems is Keap solving and how is ...

"Fun, energy-filled, inspiring!"

What do you like best about Keap? What I love best about Keap is the constant change and desire for innovation. I see a community that lives to serve. I love how the app keeps coming up with new ways to add additional tech that makes it easier and simpler to use and manage. What do you dislike about Keap? I don't find many downsides to an app I already love too much. But as far as constructive criticism goes... I believe Keap should improve ways of finding tags. What problems is Keap ...

"There is no better Support Team then Keap"

What do you like best about Keap? For the past four years, we have utilized Keap for our needs. Although the initial learning process was challenging, the support team was readily available with US-based assistance, just a phone call away. We were able to connect with a tech representative in under a minute, and all members of the support team were polite, understanding, well-informed, and proficient in their comprehension of the product. What do you dislike about Keap? It took me some time ...

"Keap is our operational heart"

What do you like best about Keap? Keap is a very complete tool, I have been using it since 2015 and it has become the heart of our operations, it facilitates marketing strategies, it also helps with the monitoring and management of our clients' accounts. They are constantly innovating and generating new tools to make our work easier What do you dislike about Keap? The Landing Page Builder. I got used to using another solution and I find that builder a bit limited. They can improve it with ...

"Keap has helped me grow my business in ways I never thought I could"

What do you like best about Keap? Keap allows small business owners like me to create systems and automation to run, grow and scale our businesses. As a solopreneur just starting out, I couldn't hire an assistant to help me schedule appointments or to send out my emails. I was losing potential clients due to lack of follow-up. My business was chaotic. Keap helped me create processes that run, practically on autopilot, while I am working on my business and working for my clients. It is like ...