Infor CloudSuite EAM

I’m a happy and satisfied admin user of Infor EAM.

PROS & CONS What are the best aspects of this product? It allows us to implement checks and balances within our existing assets. All equipment undergoes a specific procedure to determine its worth in the organization. The app makes it easier for us to decide whether to allow an asset to undergo maintenance or let it go and replace it with a brand new unit. What aspects are problematic or could work better? Seeking for help whenever something goes wrong can be a challenging event to deal ...

Infor EAM works well for large scale organizations.

PROS & CONS What are the best aspects of this product? The support system that comes with the product is at its best. There is nothing more that I could ask for. Also, the cellphone app has been seamlessly working ever since we installed it. What aspects are problematic or could work better? Documentation issues can hamper the existing workflow process. I’ve also noticed that the overall layout of the UI is not that attractive anymore. What specific problems in your company were solved ...

All in one asset management app that's works well with budgets.

PROS & CONS What are the best aspects of this product? The entire app is customizable, so you don't have to deal with other things that do not concern your team or department. What aspects are problematic or could work better? The development team behind this product works slow. We expect fast response and immediate solutions to issues that are brought up to them. What specific problems in your company were solved by this product? Everything that you need to know about an asset or ...

Infor EAM is highly suitable for manufacturing companies.

PROS & CONS What are the best aspects of this product? Been utilizing EAM for years already, and I continue to recommend it to my clients because of its flexible features that no other app can offer. Most of my clients have specific requests, especially when it comes to their internal processes, which can be quite complex to deal with. The good news is that EAM is built to cater to these changes by adjusting to the client's needs and not the other way around. It is assured to deliver you ...

Some users love this. Maintenance planners hate it.

PROS & CONS What are the best aspects of this product? Easier to learn than other maintenance software like SAP. What aspects are problematic or could work better? The add on for ordering parts is an absolute nightmare that still doesn't work well 3 years of upgrades. The single biggest sin of this program is it will not allow a planner of open multiple groups work orders. Two is the absolute minimum required. Three is beginning to be acceptable. Infor only allows one. What ...