Influitive Reviews in April 2025: User Ratings, Pros & Cons

Great customer engagement tool

PROS & CONS What are the best aspects of this product? Influitive allows us to manage, track and scale our customer advocacy platform. We have experienced great results and our referrals, case studies, and references are highly increased. We are able to engage our customers, and be more focused on the loyal ones. We are able to better understand them, to know what they want and don’t want, we are able to give them a small piece of our upcoming product release and to use their experience ...

I highly recommend Influitive

PROS & CONS What are the best aspects of this product? We started using Influitive several months ago and we are very satisfied with the growth by now and the success we have achieved so far! With the advocate hub we can pinpoint our vocally experienced users and give them the opportunity to share or speak instead of us in a way that is beneficial for both sides. It makes the advocate marketing with fun. Making things with fun is the point! Our customers like the program very much because ...

I highly recommend Influitive

PROS & CONS What are the best aspects of this product? With Influitive we can easily recognize our biggest fans and loyal customers. We quickly get the product feedback from our customers and what we like most is the fact that we get references for sales calls. Our product review sites are always updated and with fresh reviews. Thanks to this platform our customers are willing to provide testimonials, case studies and even insight into specific topics they are interested in. I have to say ...

With Influitive we are able to build strong connection with our customers

PROS & CONS What are the best aspects of this product? Influtive offers intuitive and simple gamification model. If you want to build positive environments within different aspects of the company than the product is right for you. It’s amazing how you can work on different parts of the business with only one product and while doing your job you’ll have fun. It’s really easy and amazing to create challenges to advocates and to receive positive response immediately for feedback, reviews, ...

Great solution for interacting with your clients

PROS & CONS What are the best aspects of this product? I love the fact that we can get on a personal level with our customers while engaging with them. Great tool for interacting and we love that we can show to our customers that we really care. Also, its customer service is on a personal level too, they are always willing to help, and they offer great ideas for creating plans, they offer trainings so you can easily get advocate certification. I have great experience with Influtiive and I ...

Influitive helps you to achieve all your goals

PROS & CONS What are the best aspects of this product? Once you learn how to use Influitive you will quickly reach out and engage with your customers, effortlessly. The platform has lot of customization and it is very easy to learn how to use it. To be honest, the platform needs fair amount of time for setting up because you need to create challenges, make decision on rewards and finally to work with your team to get a list of customers. An ability to inform your customers about your ...

Influitive Virtual EventHub Gets A++++

What do you like best? Registration was easy and I appreciated the session calendar holds that were sent as I signed up for sessions pre-event. The sessions were relevant and informative - not just cheer-leading sessions lead by an Influitive team member, but useful takeaways I could apply to my hub. There was a good mix of presentation and fireside chat formats. What do you dislike? While I did not experience this personally, some attendees had connectivity issues. What problems ...

A great tool!

What do you like best? I find the most helpful thing with Influitive is the training and resources. If I ever have an issue or need some inspiration for our hub, I can always find what I need in the Influitive hub. I also really love having our account manager on hand whenever I need something resolved/answered quickly. What do you dislike? There isn't really anything I dislike, I guess it would be good to have more information around rewards and how best to decide which rewards we ...

Perfect tool for customer advocacy! Plus the Influitive Virtual EventHub was amazing!

What do you like best? I love that Influitive really allows you to get to know your customers - build and cultivate relationships and watch them turn into great advocates! It has allowed us to really "touch" each advocate and give them the personal relationship they deserve! It also allows us to put opportunities out - speaking, awards, references, social sharing, fun - in a manageable way! Our Salesforce integration and use of the reference requests is also a critical piece of our ...

Great tool for customer marketing

What do you like best? The platform is really easy to use for both start up and maintenance. They offer a wide variety of templates for those starting out, which is a great source for idea generation. The ability to interact with our customers year-round, keeping them both engaged and feeling valued is a huge benefit to the platform. We've seen tremendous value and uptick in customer engagement and positive feedback since taking the Influitive platform back in-house. What do you ...