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Influitive - Customer Advocacy Software

Influitive Reviews in April 2025: User Ratings, Pros & Cons

Empowering customers.

4.6

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Influitive Reviews & Ratings

4.6

Excellent

Based on 341 ratings & 247 reviews

Rating Distribution

Excellent

(181)

Very Good

(49)

Good

(13)

Poor

(2)

Terible

(2)

Expert's Review generated by AI

Influitive stands out as a top-notch platform for customer advocacy and community engagement. Users consistently praise its intuitive interface, customizable features, and gamification elements that set it apart from other platforms. The platform's ability to engage customers, nurture advocates, and foster networking is highly appreciated, along with the ongoing ...Read more

Influitive pros and cons

  • Easy to customize and cater directly for specific company needs.

  • Intuitive platform that is easy to use and understand for both admins and users.

  • Continuous updates and improvements to provide new features and enhance user experience.

  • Excellent customer support and assistance provided by the team.

  • Newcomers might find the richness of features and customizations complex without proper support.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

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Showing 31-40 out of 247

AU

Anonymous User

11/11/22

5 out of 5

"Influitive is a Game-Changer for Engagement/Updating Partners"

What do you like best about Influitive? The best part about using Influitive is engaging with our partners and receiving real-time feedback. We're able to ask our partners what they want to see on the Influitive platform; our partners are able to ask questions for upcoming webinars and newsletters or hot topics; we're able to quiz them on the material they should be reviewing; verify they are taking the certifications they need to better sell our solution; give them product or company ...

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AU

Anonymous User

11/11/22

5 out of 5

"Great Customer Community Software. Great Program Support"

What do you like best about Influitive? The establishment and launch of a customer community on the Influitive platform is fairly straightforward and well supported by your Influitiver program rep. The process is also well documented. While customization is available, you also have the option to use prebuilt templates and imagery. Post-launch, the support is superb. A community does not run itself and Influitive can assist and guide you to ensure best practices and objectives are met.

AU

Anonymous User

11/10/22

5 out of 5

"Influitive is still the best Customer Advocacy platform around!"

What do you like best about Influitive? The best part of the Influitive platform is that it's easy to use, efficient, and engaging. It's a great platform that brings your customers together in one place to stay informed/top of mind, quickly find customer advocates, and have some fun. It's customer advocacy on demand! I love the efficiency of making an ask to many and seeing what you'll get. I'm so grateful for this platform!

MH

Melissa H

11/08/22

5 out of 5

"The Best Customer Advocacy Program Out There"

What do you like best about Influitive? Influitive is extremely easy to get up and running. The support from the implementation and customer success teams makes it easy to see positive results right away! Any issue you can think of, Influitive has already thought it through and has an answer for it. I would 100% recommend Influitive to anyone looking to energize their customer advocacy program.

KM

Katie M

08/30/22

5 out of 5

"Great for scaling an existing advocacy program"

What do you like best about Influitive? Influitive is a great tool for scaling an existing advocacy program. You can engage your advocates with challenges and gamification - and make it super easy for them to redeem points for rewards.

AU

Anonymous User

08/30/22

5 out of 5

"Powerful marketing tool with fast results"

What do you like best about Influitive? My company gets to leverage the voice of the customer while rewarding them in a fun, creative and personal way. If your marketing team is looking for instant gratification on customer insight, reviews and testimonials, Influitive's product and marketing strategies help execute that. White glove customer service from the beginning stages of buying into nurturing customer growth after launch.

AU

Anonymous User

08/30/22

5 out of 5

"Engaging platform"

What do you like best about Influitive? Being able to integrate with our other systems is a plus. Having control over the journey our advocates take has allowed us to customize an experience for each level of advocate.

AU

Anonymous User

08/26/22

5 out of 5

"Influitive is a great advocacy platform"

What do you like best about Influitive? Influitive is very intuitive when you are looking to build and scale an advocacy program. I like how versatile it is and how many options it offers for program managers to create great content. The best experience for me has been the customer support team and the Influitive community. It is great to access best practices and to always have the support you need.

JA

Jeni A

08/25/22

5 out of 5

"The top choice for running an advocacy program"

What do you like best about Influitive? Influitive allows me to run all of the aspects of a customer advocacy program to be successful. Through the software, I can easily connect customers more to our organization and each other. I can offer them loads of value by presenting diversified content in creative ways, and I can reward them for their outstanding efforts. It's a win-win for advocates and our organization!

RL

Rachel L

08/23/22

5 out of 5

"Excellent tool for customer marketing & advocacy"

What do you like best about Influitive? I like that Influitive empowers our organization to engage with our customers in unique and scalable ways. We use the community to generate product feedback, drive online reviews, identify advocates for marketing activities like case studies, testimonials and speaking engagements, and we also use the platform to post educational / training resources to drive adoption. The discussion forum has been a really popular feature to enable networking and ...

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