Empowering customers.
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Influitive offers custom pricing plan
Influitive stands out as a top-notch platform for customer advocacy and community engagement. Users consistently praise its intuitive interface, customizable features, and gamification elements that set it apart from other platforms. The platform's ability to engage customers, nurture advocates, and foster networking is highly appreciated, along with the ongoing ...Read more
Easy to customize and cater directly for specific company needs.
Intuitive platform that is easy to use and understand for both admins and users.
Continuous updates and improvements to provide new features and enhance user experience.
Excellent customer support and assistance provided by the team.
Newcomers might find the richness of features and customizations complex without proper support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.
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Showing 241-247 out of 247
AI
Administrator in Internet
05/10/17
Influitive has been extremely helpful and attentive when it came to getting our hub ready to launch
What do you like best? I like the gamification process associated with the platform. Our customers really respond well to this What do you dislike? The UI could get some upgrading and sometimes I wish the challenges were more customizable for what I want to accomplish, but as the product matures I'm sure we'll get there! What problems are you solving with the product? What benefits have you realized? This is helping us keep up consistent communication with our customers, allow ...
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UI
User in Consumer Electronics
05/09/17
Easy to use and very powerful
What do you like best? Influitive has incredible customer support. They are always available for questions. They are extremely helpful during the implementation process. What do you dislike? The Influitive platform can be a little overwhelming. There is a lot going on so you need to really focus on what your goals are before diving in. Recommendations to others considering the product: Do your homework first. You need to really understand what you are trying to achieve with ...
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AI
Administrator in Computer Software
05/09/17
Great for employee engagement, need to improve admin UX.
What do you like best? Interface: Everything is in one spot, highly visual, easy to use. What do you dislike? Admin UX: Challenges take too many steps to set up, inefficiencies in social sharing capabilities, no quick set ups. What problems are you solving with the product? What benefits have you realized? Employee advocacy program.
CM
Clay M
02/17/17
Turn your customers into full-fledged brand advocates!
What do you like best? AdvocateHub allows our organization to engage with our customers in a new, innovative way! It's easy to use, the team at Influitive is extremely supportive/helpful, and our customers love using it! There are also lots of reporting tools that allow us to effectively track our KPIs. We're able to get creative when thinking about new ways to engage our advocates. With such a large company, it's often hard for our customers to feel truly connected to our ...
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ES
Executive Sponsor in Human Resources
02/15/17
Indispensable
What do you like best? The Advocate hub is indispensable as the vehicle in which we engage the "non-executives" within our customer base. We have integrated the platform well with ROinnovation and Gainsight which provides us with a unique one platform per role useability. What do you dislike? Influutive does not track the award date of points earned by Advocate. Like most advocacy programs our customers redeem <30% of Points earned. This product gap does not allow us to expire ...
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BC
Braden C
02/14/17
Simple and Easy to Use
What do you like best? It a simple and addicting platform that allows you to have customers show you some love. What do you dislike? Sometimes the challenges are not easily understood from the challenges page. What problems are you solving with the product? What benefits have you realized? Gaining referrals, leveraging references, and understanding customer satisfaction.
JS
Jennifer S
02/13/17
Customer Marketing Made Easy by Influitive
What do you like best? Influitive has been instrumental in our customer marketing efforts. Prior to Influitive, the only lines of personal communication we had with customers was via account managers. Now, we have an open community where we can watch educators discuss important topics, answer each others questions, and share best practices. This exclusive community offers opportunities to enhance the way our customers learn, grow and reap the benefits of being a DreamBox Learning ...
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