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Influitive - Customer Advocacy Software

Influitive Reviews in April 2025: User Ratings, Pros & Cons

Empowering customers.

4.6

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Influitive Reviews & Ratings

4.6

Excellent

Based on 341 ratings & 247 reviews

Rating Distribution

Excellent

(181)

Very Good

(49)

Good

(13)

Poor

(2)

Terible

(2)

Expert's Review

Influitive stands out as a top-notch platform for customer advocacy and community engagement. Users consistently praise its intuitive interface, customizable features, and gamification elements that set it apart from other platforms. The platform's ability to engage customers, nurture advocates, and foster networking is highly appreciated, along with the ongoing ...Read more

Influitive pros and cons

  • Easy to customize and cater directly for specific company needs.

  • Intuitive platform that is easy to use and understand for both admins and users.

  • Continuous updates and improvements to provide new features and enhance user experience.

  • Excellent customer support and assistance provided by the team.

  • Newcomers might find the richness of features and customizations complex without proper support.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

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Showing 181-190 out of 247

UI

User in E-Learning

01/15/18

5 out of 5

Easy to use

What do you like best? I like the ease of using this program. It is a way to stay connected with our community What do you dislike? There is nothing I dislike at this time. What problems are you solving with the product? What benefits have you realized? A way to communicate with the company

UI

User in E-Learning

01/14/18

5 out of 5

Advocate Hub

What do you like best? I like the challenges that we are able to access and redeem points. What do you dislike? I dislike trying to sort through multiple threads.I can't always find what I am looking for in a simple manner. Recommendations to others considering the product: This is a nice alternative to social media as a way to connect to other members of the same community. What problems are you solving with the product? What benefits have you realized? This is used a a ...

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RS

Ryan S. Q

01/12/18

5 out of 5

Short Time Use, Big Time Results & Potential

What do you like best? The people I work with on the platform itself, and the creativity it allows me to express. What do you dislike? Small gripe: hard to keep track of all the challenges/rewards Recommendations to others considering the product: Give it a shot. It's a lot of fun once you get going. What problems are you solving with the product? What benefits have you realized? Transparency between departments, employee interaction/participation and recognition, primarily.

AI

Administrator in Computer Software

01/11/18

5 out of 5

Great tool for identifying & engaging advocates

What do you like best? I love how Influitive allows customer marketers to scale engagement beyond spreadsheets, phone calls, etc. Influitive makes it easy to share opportunities with customers, and gives them a chance to advocate for your brand. Also, they have the best support team I've ever worked with. What do you dislike? I've come across some minor bugs, however the Influitive team is quick to address these and is transparent about what is on their product roadmap. What problems ...

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ML

Michael L

01/08/18

4 out of 5

Easy to use and offers an interesting way to find/develop advocates

What do you like best? For the most part, the platform is easy to use. It's intuitive to create challenges, and targeting is straightforward. Influitive is also great at surfacing advocates and helping admins get connected with them. What do you dislike? The backend UI can feel a bit clunky at times, and it'd be great to be able to see the public view as different types of advocates. What problems are you solving with the product? What benefits have you realized? We've found some ...

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KM

Krystal M

01/04/18

5 out of 5

Up to date and easy to use

What do you like best? I like that there are multiple challenges that we are allowed to complete at all times. The challenges change often so that we learn something new about our company consistently. I like that discussion boards are open to all teachers, and there are well over 10,000 teachers in my company. What do you dislike? When we first started with Hutong, our company's specific Influitive AdvocateHub, it was very confusing how to earn badges, coins and such. ...

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JH

Janeen H

01/04/18

4 out of 5

Great place to connect

What do you like best? The think I like the best is the discussions and how I am able to search to find specific topics I am looking for. It is easy to add comments and reply to comments made by others. I also like how it is a mobile app and I can access it on my phone easily. It is very easy to scroll down the discussions to find what I am looking for. I also like how I can track my progress on achieving awards. I enjoy having access to what others in the community feel is important to ...

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JH

Jason H

01/04/18

5 out of 5

Great SaaS product for community engagement

What do you like best? One of my favorite parts of AdvocateHub is how quickly we can engage our community with new content. This could be information on new product features, highlighting star members of our community, providing educational materials, or asking for product feedback. Also, Influitive's support team is amazing. They have always been extremely helpful and knowledgable for any situation I've needed their help with. What do you dislike? Currently the sorting/layout of ...

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CM

Camela M

01/04/18

5 out of 5

Excellent

What do you like best? I love earning points to use towards awesome VIPKid swag!! What do you dislike? I don’t feel that there are enough challenges offered. What problems are you solving with the product? What benefits have you realized? It’s a great way to share small information clips about China to its non-Chinese teachers. I love how easy it is.

JD

Jolie D

01/03/18

5 out of 5

Great App for every VIPKID Teacher

What do you like best? This app is an extension app for businesses and groups. It lets me see my VIPKID Hutng Teacher challenges, points, and rewards easily without having to log into the website to use it dally. What do you dislike? There is a running total of challenges and notifications, and I don’t know how to clear it. I would like to be able to clear and reset my notifications number after I’ve finished with a challenge, or read a notification. Recommendations to others ...

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