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Influitive - Customer Advocacy Software

Influitive Reviews in April 2025: User Ratings, Pros & Cons

Empowering customers.

4.6

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Influitive Reviews & Ratings

4.6

Excellent

Based on 341 ratings & 247 reviews

Rating Distribution

Excellent

(181)

Very Good

(49)

Good

(13)

Poor

(2)

Terible

(2)

Expert's Review

Influitive stands out as a top-notch platform for customer advocacy and community engagement. Users consistently praise its intuitive interface, customizable features, and gamification elements that set it apart from other platforms. The platform's ability to engage customers, nurture advocates, and foster networking is highly appreciated, along with the ongoing ...Read more

Influitive pros and cons

  • Easy to customize and cater directly for specific company needs.

  • Intuitive platform that is easy to use and understand for both admins and users.

  • Continuous updates and improvements to provide new features and enhance user experience.

  • Excellent customer support and assistance provided by the team.

  • Newcomers might find the richness of features and customizations complex without proper support.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

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Showing 161-170 out of 247

AI

Administrator in E-Learning

05/31/18

3.5 out of 5

It's convenient

What do you like best? It is relatively intuitive and works well What do you dislike? Sometimes there are slow load times that can be frustrating Recommendations to others considering the product: This is really great when you want to create a community. I think most of the drawbacks are that I don't enjoy how my company is implementing them What problems are you solving with the product? What benefits have you realized? I am communicating more with colleagues.

MD

Michael D

05/16/18

5 out of 5

Excellent product

What do you like best? What's not to like? This helps companies to gather info, ideas, and foster company teamwork. Brainstorming in product form! Customize to your company's needs. What do you dislike? Nothing. The app is easy the desktop version is easy. As a user, can have multiple hubs a few clicks away. Wish more companies used it What problems are you solving with the product? What benefits have you realized? We are working towards bettering another software we use by ...

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JD

Joey D

05/01/18

5 out of 5

Advocacy Marketing is the Best!

What do you like best? Influitive makes my marketing job easier,funnier and better! Thanks to Influitive we successfully improved our SEO and got amazing feedback from our customers! Using Influitive we have been able create a personas of our user and can now focus and what really matters: engaging our users. What do you dislike? Nothing, I love using it so far! Also, the support team is awesome! What problems are you solving with the product? What benefits have you realized? I ...

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K

Kelly

04/06/18

5 out of 5

Great solution for interacting with your clients

PROS & CONS What are the best aspects of this product? I love the fact that we can get on a personal level with our customers while engaging with them. Great tool for interacting and we love that we can show to our customers that we really care. Also, its customer service is on a personal level too, they are always willing to help, and they offer great ideas for creating plans, they offer trainings so you can easily get advocate certification. I have great experience with Influtiive and I ...

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UI

User in E-Learning

03/28/18

5 out of 5

Fun and engaging platform for employee interaction

What do you like best? My company uses this software to reward employees for participating in community discussions, share links and push updates. It rewards participation and points are accumulated for prizes. I find myself checking the platform several times per week to complete challenges. I enjoy the service and it's great software. What do you dislike? Sometimes the platform does not give assigned points right away. You share a link or answer a question, and it shows "complete" ...

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AI

Administrator in Human Resources

03/21/18

5 out of 5

Creating Moments That Matter For End Users

What do you like best? Influitive provides an AdvocateHub that's extremely user friendly and customizable for admins.to engage with their clients in a thoughtful and meaningful way. The support team is always on top of their game - quick to acknowledge your issue/challenge, prompt in providing resolution and/or work around, and fantastic at following up! What do you dislike? The layout of challenges in the Admin view could be simplified. What problems are you solving with the ...

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ES

Executive Sponsor in Computer Software

03/20/18

5 out of 5

Grow reach through customer advocates

What do you like best? Influitive is fun for our customers. The challenges for points concept (gamification) makes the act of advocating fun and easy. We have grown our social media presence significantly leveraging Influitive. What do you dislike? Until we finish the integration of Influitive to Eloqua, we have to manually load members to the campaign to track to revenue influence. Recommendations to others considering the product: Very cool way to engage with your customers. ...

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JT

Julianna T

03/20/18

4.5 out of 5

Communicate with customers like never before

What do you like best? The support is awesome. They are very responsive whenever I have general questions or encounter any issues. The platform is fairly easy to navigate through and has an aesthetically pleasing appearance. They are also helpful and willing to help plan and brainstorm ideas for your hub with you. What do you dislike? Just a few minor technical glitches, and wish I could manage old/new challenges and advocates easier. What problems are you solving with the product? ...

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N

Nora

03/18/18

4 out of 5

It allows us to provide professional service to our customers

PROS & CONS What are the best aspects of this product? This platform offers fun way of engaging, and keeping the attention of our customers by informing them about our new content. We can reward our customers for their activities that they do like: sharing the content on social media, providing product feedback, reading contents, providing case studies and testimonials. We are able to create exclusive members-only community for our loyal customers with peer-to-peer feedback. We are able ...

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K

Katrina

02/25/18

4 out of 5

Influitive for everyday use

PROS & CONS What are the best aspects of this product? Influitive gives me an ability to organize social shares and announcements. Also, I get valuable insights on product and valuable feedback. There are lot of benefits that this product offers, one of them that I like most is the ability to ask for online review. We use this platform for more than a year, and we managed to launch our associates. The process was easy to do, we just needed to change some targeting on challenges. This ...

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