Influitive Reviews in April 2025: User Ratings, Pros & Cons

A great tool to help with advocacy

What do you like best? The concept is a cool one that resonates with our customers. They tend to want to add some fun to their day to day and interactions at work and Influitive helps promote this. You can use the tool to drive any and all kinds of positive behaviors from your customers. This means that there is so much you can do with the software that can benefit so many areas of your business. I also had a great experience working with the team at Influitive. They are a great ...

Influitive is awesome! easy to learn and see valuable results quickly

What do you like best? I love how easy it was to learn to use!! What do you dislike? Want more types of stages for challenges What problems are you solving with the product? What benefits have you realized? Influitive has helped us to get gather content from our customers that is organized, categorized and packaged so that it saves us time and is actually valuable and usable both internally and externally. We have received so much good, usable content, and built better ...

Influitive is a great way to organize, engage and educate your advocates!

What do you like best? The ability to have a communication hub that doesn't involve mass emails or long lists of advocates in a spreadsheet is a huge win for scaling your advocacy program. We continually engage our advocates in marketing, product and sales initiatives to drive success. What do you dislike? Time is what is needed in order to utilize the many capabilities of the platform, this can't be shoved to the side for utilization in your spare time. If you want to do it right, ...

Great tool for communicating with customers

What do you like best? I love how easy it is to use the platform - there aren't any complicated features so it makes on-boarding easy. What do you dislike? I'm not a huge fan of the tiles. I feel like they are a bit dated and can use some updating. I did hear their product team is really responsive when it comes to suggestions though so that is a plus. Recommendations to others considering the product: I'd highly recommend getting the campaign feature. It makes starting out easier ...

Great for having conversations with your customers!

What do you like best? I like how easy the platform is to use. It's super user friendly and this makes training others in our business a smoother process. I love hearing from customers inside the hub and getting their feedback. It's a fantastic tool to build relationships with clients outside of the sales team and the sales cycle. While the initial set up can be time consuming, connecting to your SFDC etc. the day-to-day running of the platform is super user friendly. Influitive's own ...

Influitive is Amazing

What do you like best? Freedom to be creative and have fun with our questions/images What do you dislike? Would like to see how many numbers of challenges are within each experience or a breakdown of how many completed vs need to be completed in order to move on. Recommendations to others considering the product: I would definitely recommend it. I go home at night thinking about how this platform could have helped me in previous roles. What problems are you solving with the ...

Influitive is our chance to provide white glove service

What do you like best? Influitive offers our customers a fun way to engage with our content, essentially gamifying their interaction with our company and making it FUN for them. It also: - Rewards our customers for activities that they do on a regular basis anyway (reading blogs, sharing on social, providing product feedback, providing testimonials and case studies) - Provides our customers with an "exclusive Members-only community", and a place to facilitate industry discussions ...

Great company! Great platform!

What do you like best? Influitive is easy to use and learn. It is a snap to roll-out and manage. If you are looking for a platform to handle your community incentives, this is the one to get. What do you dislike? Influitive needs to give additional daily reasons for users to enter and spend time in their platform. What problems are you solving with the product? What benefits have you realized? Empowering our partner community to send referrals and complete other amazing tasks.

Great for customer advocacy, harder functionality for multinational corporations.

What do you like best? I've enjoyed the gamification function of Influitive. We've been able to direct customers to each of our customer marketing platforms, give them pools of product knowledge, advice and Q&A within our discussion forums, and reward them for giving us references, case studies and testimonials. It has also been a great vehicle for delivering corporate announcements and for getting product feedback. What do you dislike? As a global organization, Influitive's ...

Great For Reviews But Make Sure You Have Clean Data

What do you like best? We easily identified new advocates and were able to get engagement from customers who had not been on our radar before. We also were able to easily source testimonials, online reviews, and case studies at scale. It's an easy system to learn and maximize. What do you dislike? Our data wasn't clean which was difficult. Since the only identifier for users is email, we ran into difficulties with people using personal emails vs work emails and some of our Salesforce ...