Influitive Reviews in April 2025: User Ratings, Pros & Cons

Fun, User Friendly, and Engaging

What do you like best? Influitive has been a wonderful tool for our company to start our formal rewards program! The software has been incredibly easy to customize to fit what we need and customers/employees alike have been very impressed with it. What do you dislike? The reporting, while robust, is a little difficult to figure out at first,. With work, though, you can pull the right data, and it becomes easier with use. What problems are you solving with the product? What benefits ...

Using Influitive to Gain Customer Advocates

What do you like best? Influitive makes it possible to connect with your customers on a more personal, one-on-one feel basis. This promotes a much deeper and more trusting relationship. What do you dislike? The fact that you can't customize the sign-up page. What problems are you solving with the product? What benefits have you realized? Pushing valuable content with the hub that can help increase retention and sales; getting quick turnaround on feedback for potential new products ...

Influitive helps guide marketing into the future

What do you like best? We love Influitive and it's ability to create advocates through our program. What do you dislike? I wish it was a bit more gamified. For example, be able to great different games/activities that are not simply reading or sharing. What problems are you solving with the product? What benefits have you realized? We are creating a loyal customer that is really committed to our product.

A lot of potential but a lot of work

What do you like best? I love the idea of an advocate hub! I was sold from the very beginning! Having a direct line of communication with advocates and driving marketing initiatives like case studies and reviews is so helpful. What do you dislike? To be fair, we knew this going in, but it is A LOT of time and work to maintain. If you have someone who can dedicate most, if not all of their time to building, growing and maintaining a hub, then great! But if you have tons of other ...

Great customer advocacy program!

What do you like best? We use Influitive to keep our current customers happy and as an initiative to prospects. Influitive is user friendly and they have a very helpful and responsive support team. I also like that you have a team of account managers at your side if you ever have an urgent issue/question. What do you dislike? Price. They raised their price this past year and it was far too high. Recommendations to others considering the product: I highly recommend this product ...

Used It Twice and Loved It

What do you like best? Being able to engage customers for a wide range of activities What do you dislike? can be hard to stay creative but they have been increasing their development of creative to help Recommendations to others considering the product: It works great and may seem expensive but when done right you can reap the return. What problems are you solving with the product? What benefits have you realized? Getting user reviews, referrals, testimonials, case studies, ...

Experts in Customer Advocacy

A great tool for garnering and developing customer advocates and a healthy advocate community

What do you like best? It's simple, but the best part is simply how Influitive brings our customers together. Through different industries, geographies, job titles experience level with our products, the AdvocateHub helps to create a tightly knit community our of this disparate group of people. What do you dislike? Overall, very few grievances. However, we have had some recurring issues with bugs in the AdvocateHub which make it more difficult to navigate the site/use certain ...

Great way to get granular...

What do you like best? The ability to ask specific people, specific questions and built a robust profile for each user. Can be done 1:1 or 1:Many -- and both are easy to execute. What do you dislike? Would like to see the ability to pull in (into frame) some of my company's tools -- other websites -- to create what would appear to be a seamless integration. Recommendations to others considering the product: Have clear KPIs in mind and know why you want to do this. User ...

Great tool for customer centric organizations!

What do you like best? Influitive has helped us to capture the voice of the customer and maintain our organization's customer centric values. We've been able gain access to product feedback, industry insights, and source various types of references. As we continue to grow the program, the ability to target segmented groups will be vital to our success. What do you dislike? Without having multiple instances, it's difficult to run a global program in local languages. As we roll out ...