Influitive Reviews in April 2025: User Ratings, Pros & Cons

Great platform to engage Advocates!

What do you like best? The platform is well designed and has some good features to increase Advocate engagement. The platform is - 1. User friendly 2. Easy to use 3. Have a good resource center What do you dislike? The reporting needs to be more user friendly, sometimes its bit complex to use. Recommendations to others considering the product: Highly recommended! What problems are you solving with the product? What benefits have you realized? We are using Influitive ...

Re-imagining advocacy while overcoming limitations of traditional online communities

What do you like best? Where to start? The Influitive team, their customer experience, their VIP advocate community and their vision and delivery of the AdvocateHub is awesome! Specifically, Influitive is helping us re-imagining the advocate experience and even parts of the customer experience. Their AdvocateHub enables us to build a deeper, personalized, and productive relationships with our customers and to nurture more meaningful relationships between our customers. I love how ...

Great for Advocacy

What do you like best? This is a great tool to help motivate and engage your advocates to take action. What do you dislike? Occasionally the site becomes unresponsive, but it's not usually for very long. Recommendations to others considering the product: This is a solid platform for customer advocacy and they have excellent support. What problems are you solving with the product? What benefits have you realized? It has helped us motivate and engage our advocates.

Great tool for mobilizing advocates

What do you like best? Influitive has done a great job building a technology platform to organize and mobilize advocates. They continue to improve the functionality of the online platform, and our customer enjoy being a part of our Hub. What do you dislike? Our strategy is to leverage the Influitive Hub for a closed group of advocates. I don't like the idea of opening it up to the entire community of prospects, customers, partners, etc. Recommendations to others considering the ...

Turning customers into advocates!

What do you like best? Influitive is an amazing customer advocacy tool that uses gamification to keep customers coming back into the platform. This platform will not only enhance relationships with your customers, but it will also help you generate reviews, product feedback, referrals and increase brand awareness. I like that they now also have a library of experience/challenge themes available to help with campaign ideas. What do you dislike? When customers sign up for your advocate ...

The new wave of marketing

What do you like best? It allows you to be really creative, and it's fun to come up with challenges/campaigns. Also a great platform for getting to know your customers better, but in an automated and streamlined way. I love being a part of VIP, which is Influitive's AdvocateHub for their customers, because you can easily connect with other customer marketers and learn how to better use the product. What do you dislike? It can take a bit of time investment to make the program worth it, ...

Scale your advocacy efforts with Influitive

What do you like best? Everything about Influitive has been great so far: • the application is easy to use • onboarding was quick • the coaching has been helpful in setting goals and hitting those goals • support is responsive, helpful and friendly What do you dislike? Influitive is not inexpensive, but you are getting a top-notch product and service Recommendations to others considering the product: If you are looking for a holistic solution to advocacy, Influitive ...

A Must For Inbound Marketing!

What do you like best? They have a large library of resources to assist you to create new content and to use their tools. They also have coaches that help you define goals and more importantly to reach them! Regarding the AdvocateHub, it is perfect to build a community with your customers and build a relationship with them. It makes communication easier to receive feedback, create case studies as well as contacting possible advocates. With their own personal AdvocateHub VIP you can use ...

Not so great

What do you like best? It helps me automate and streamline acts of advocacy What do you dislike? The UX/UI generally is super clunky. The system has CONSTANT outages and bugs. It's really frustrating to have to work around the system that's supposed to be enabling you. The email functionality is laughable - they send daily challenge digest emails "every day at 12pm EST", but more often they're sent around 3pm, and once they were sent at 7pm, which is unacceptable. When I wrote in to ...

A fun way to get to know your customers

What do you like best? I love the creative ideas from the challenge templates to the challenges I participate in as part of the Influitive VIP advocate hub (I learn a lot from using the product as a consumer). I really love getting to know our customers on a different level. I have built a lot of relationships with customers and have been able to offer customer service in a different way...having an advocate hub is an additional touch point to show customers some love & be there when they ...