spotsaas-logo
Get Listed

7.8

Spot Score

Incident.io - Incident Management Software

Incident.io Reviews in April 2025: User Ratings, Pros & Cons

React and recover with ease.

4.8

Add to compare

Starts from $16/User/Month when Billed Yearly

Request a Quote

Incident.io Reviews & Ratings

4.8

Excellent

Based on 22 ratings & 126 reviews

Rating Distribution

Excellent

(120)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident response processes without disrupting existing workflows, thanks to its intuitive Slack integration and user-friendly interface. The automation features significantly reduce ...Read more

Incident.io pros and cons

  • Seamless integration with Slack, enhancing user experience and familiarity.

  • Automates manual tasks effectively, improving incident response efficiency.

  • Excellent customer support with a responsive and proactive team.

  • Easy to set up and use, with minimal training required for users.

  • Limited selection of advanced functionalities and customizations in the Marketplace.

  • Complex features and customizations might be overwhelming for new users without proper guidance.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 61-70 out of 126

MR

Marina R

02/09/23

5 out of 5

""great product""

What do you like best about incident.io? it really helped my team to act faster and handle better incidents What do you dislike about incident.io?

MB

Mateus B

02/09/23

5 out of 5

"Great Incident Management System"

What do you like best about incident.io? I really like that incident.io is slack-centric, everyone can collaborate. The slackbot helps us with all of the incident management functions we need. Its functions help us to have clarity on who is doing what to drive incidents forward. Also, the reminders help us guide incidents forward.

EF

Eloisa F

02/09/23

5 out of 5

"A tool that simplifies documentation and management so that we can focus on solutions"

What do you like best about incident.io? Incident.io is very easy and intuitive to use, which greatly reduces communication time between teams, developers and external customers during an incident.

BA

Bárbara A

02/09/23

5 out of 5

"Very useful!"

What do you like best about incident.io? The practicality to use it integrated on our communications channel. What do you dislike about incident.io?

AM

Almir M

02/09/23

5 out of 5

"Awesome product, amazing tool! An incident process with productivity"

What do you like best about incident.io? I like the way we can integrate Incident.io with Slack. We can create actions and follow-ups and generate Github issues or Jira cards linking everything.

JS

Jessica S

02/09/23

5 out of 5

"Great"

What do you like best about incident.io? Until now, it's was great for a quick response across the teams What do you dislike about incident.io?

CF

Cássio F

02/09/23

5 out of 5

"I really like Incident.io"

What do you like best about incident.io? I didn't know about incident.io until I've had the opportunity to learn from him at the current company I'm working for. I really like its integration with Slack, quickly and visually alerting us to an issue. The possibility of customization and the alerts about actions to be completed and executed is very guiding. It helps a lot on focusing the understanding and emergency solution of the problem, giving us the condition to do a post-mortem ...

Read more

FS

Felipe S

02/09/23

5 out of 5

"Game changer for incident management"

What do you like best about incident.io? Easy of use and fast feature releases with excellent support that helps us almost immediately when we have a problem. I always thought that Incident Management is a hard thing to do. Incident.io change my opinion 🚀

CC

Caique C

02/09/23

5 out of 5

"Easy to use on slack"

What do you like best about incident.io? It's really easy to integrate with slack, and its use is also very intuitive there. I like how it allows you to keep track of an incident using a tool you already use for most of your time.

JL

Jade L

02/09/23

4.5 out of 5

"Helps me to do my job quickly!"

What do you like best about incident.io? incident.io allows us to focus on resolving the incident and helps everyone to be on the same page. Being integrated with Slack makes it easy, quick and comfortable for everyone to use!