Incident.io Reviews in January 2025: User Ratings, Pros & Cons

"Flexible status page for support teams"

What do you like best about incident.io? - Great how you can set up multiple status pages - Tessian have one per region (something others don’t allow and make it much more relevant for your customers)

"Great tooling for tracking incidents!"

What do you like best about incident.io? It quickly logs everything you do, in chronilogical order and makes the post-incident activies clear and easy to go about! What do you dislike about incident.io?

"Incident.io Automations Help Us Focus on Solving Issues!"

What do you like best about incident.io? Incident Workflows - The tool significantly reduces the time it takes to kick off an incident. The workflows enable our teams to focus on resolving issues while getting gentle nudges from the tool to provide updates and assign actions, roles, and responsibilities.

"Developer-friendly incident management, fully integrated into slack"

What do you like best about incident.io? I would really highlight the customer-centricity of the team working in incident.io. Feedback is always heard and has lead to product improvements - with a very short delivery cycle.

"A joy to use"

What do you like best about incident.io? I'm constantly presently surprised by its behaviors, its integrations just work, and the process makes a lot of sense. On top of that, it's fast and makes the administrative side of incidents a breeze.

"Simplifying Incident Management and Communication"

What do you like best about incident.io? Incident.io stands out as a valuable tool for automating incident management and communication, with its effective Slack bot integration leading the way. The platform's compatibility with multiple external tools, such as Ops Genie, makes it an excellent central hub for managing incidents.

"Incident.io is a game changer"

What do you like best about incident.io? There are so many things to rave about with this product. After a lengthy vetting process with multiple incident management tools, we decided to purchase incident.io for managing incidents. One key factor in this decision was the ease of use -- it was so extremely simple to set up, adjust on the fly, add or subtract features, it made a real difference compared to other software. The other major factor in choosing incident.io was the vested interest ...

"Awesome tool"

What do you like best about incident.io? Of all the tools I have used to manage Incidents, Incident.io is by far the greatest. The Slack integration is brilliant. It makes it easier to manage and inform all company levels about any incident happening in the company.

"Great product with the rightintegrations!"

What do you like best about incident.io? Being able to respond to incidents in slack is a game changer. No more tab switching. What do you dislike about incident.io?

"Seamless Incident Experience"

What do you like best about incident.io? incident.io as a fantastic solution for incident management! From my experience, it's by far the quickest and most efficient way to get started with incident management. The tool's Slack-based workspace is simply brilliant, ensuring that everyone, including business owners, sys admins, and engineers, stays informed and up-to-date on the incident at hand. What's more, it's incredibly easy to get started with since all ICM tasks can be performed ...