7.8
Spot Score
React and recover with ease.
Add to compare
Starts from $16/User/Month when Billed Yearly
Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident response processes without disrupting existing workflows, thanks to its intuitive Slack integration and user-friendly interface. The automation features significantly reduce ...Read more
Seamless integration with Slack, enhancing user experience and familiarity.
Automates manual tasks effectively, improving incident response efficiency.
Excellent customer support with a responsive and proactive team.
Easy to set up and use, with minimal training required for users.
Limited selection of advanced functionalities and customizations in the Marketplace.
Complex features and customizations might be overwhelming for new users without proper guidance.
Log in Required to View Reviews
Filter results
Sort by :
Showing 101-110 out of 126
DH
David H
10/27/22
"Using incident.io has made our org and myself much better at responding to and leading incidents"
What do you like best about incident.io? Everything is slack-centric, which is where live collab happens for us. Easy for everyone to have clarity on who is doing what to drive incident forward. The gentle reminders help guide an incident lead to moving the incident forward.
MP
Matthieu P
10/23/22
"incident.io made our incident response more efficient and consistent"
What do you like best about incident.io? The team is top banana — super responsive and helpful. Product-wise, I would give a special mention to the web app. I particularly enjoy using it to get a quick overview of an ongoing incident and to manage actions/follow-ups.
AU
Anonymous User
10/18/22
"Intuitive and super easy tool to use, with a great CS team!"
What do you like best about incident.io? The tool is super easy to set up, and we were able to deploy their solution within hours across our organisation with a very simple runbook and immediately add value.
AU
Anonymous User
10/04/22
"Incident.io has enabled the best incident management process I've seen during my career"
What do you like best about incident.io? Incident.io makes managing production outages much easier and more streamlined. It meets us where we're already at, conversing in Slack, and provides an easy record of how the incident was handled. It also has a strong focus on producing incident retrospectives, and makes that dead easy to do, which has really enabled our teams to use incidents as learning opportunities and encourages us to continually improve.
AU
Anonymous User
10/04/22
"Incident.io has enabled the best incident management process I've seen during my career"
What do you like best about incident.io? Incident.io makes managing production outages much easier and more streamlined. It meets us where we're already at, conversing in Slack, and provides an easy record of how the incident was handled. It also has a strong focus on producing incident retrospectives, and makes that dead easy to do, which has really enabled our teams to use incidents as learning opportunities and encourages us to continually improve.
RB
Redouane B
09/30/22
"Master your Communication and Collaboration during Incidents"
What do you like best about incident.io? At Future PLC, we are a publishing company; as much as we would like our platform to be state of the art, incidents happen. The most critical thing during an incident is obviously the investigation and resolution, but there is also managing the expectations of your editorial teams and your direct consumers.
SA
Scott A
09/28/22
"Great Incident Manager"
What do you like best about incident.io? I love all of the automated processes that get kicked off once an incident is raised. Currently, we're spinning up a dedicated Slack channel, notifying the company in a Slack post, creating a dedicated Zoom room, creating a Jira task, notifying the engineer on call through OpsGenie, and creating a retro document through Notion. I don't want to think about doing all those pieces separately, and I don't have to!
SA
Scott A
09/28/22
"Great Incident Manager"
What do you like best about incident.io? I love all of the automated processes that get kicked off once an incident is raised. Currently, we're spinning up a dedicated Slack channel, notifying the company in a Slack post, creating a dedicated Zoom room, creating a Jira task, notifying the engineer on call through OpsGenie, and creating a retro document through Notion. I don't want to think about doing all those pieces separately, and I don't have to!
AU
Anonymous User
09/21/22
"Fast product development and an attentive team"
What do you like best about incident.io? incident.io makes it incredibly easy to build workflows to manage incidents. When we have an incident, several Slack channels are notified automatically, we page an incident lead to help drive to resolution, and when we're done, we can use their timeline to learn more about the incident itself.
DE
Daniele E
09/13/22
"The best companion for your incident process"
What do you like best about incident.io? Incident.io is your best friend during an incident! It allows you to start the incident process, gather all the people into the same channel and video call, reminds you when it's time to share updates and helps you to aggregate and present the post-mortem and follow-up actions in a very structured way.
