7.8
Spot Score
React and recover with ease.
Add to compare
Starts from $16/User/Month when Billed Yearly
Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident response processes without disrupting existing workflows, thanks to its intuitive Slack integration and user-friendly interface. The automation features significantly reduce ...Read more
Seamless integration with Slack, enhancing user experience and familiarity.
Automates manual tasks effectively, improving incident response efficiency.
Excellent customer support with a responsive and proactive team.
Easy to set up and use, with minimal training required for users.
Limited selection of advanced functionalities and customizations in the Marketplace.
Complex features and customizations might be overwhelming for new users without proper guidance.
Log in Required to View Reviews
Filter results
Sort by :
Showing 91-100 out of 126
TT
Tiago T
12/21/22
"Best Incident Management System."
What do you like best about incident.io? Incident.io tech support is fantastic. When you have a problem, someone from incident.io immediately opens a chat with you in the slack channel, email, or anywhere else to solve the problem immediately. In addition, the evolution of functionalities happens very quickly, with a shallow feedback cycle, which helps us evolve daily.
AU
Anonymous User
12/19/22
"Really great tool and customer support"
What do you like best about incident.io? It just works and integrates with our tooling easily. If we have a feature request, the team can react really fast and implement it when asked if this is relevant for the product.
RL
Rob L
12/19/22
"Incident.io frees you from the stress and panic of an incident to concentrate on what truly matters."
What do you like best about incident.io? Clearly built by a team of people who have been through the panic and despair of a poorly run incident. They have taken all those learnings to heart and made something that automates, clarifies and enables your teams to concentrate on fixing, communicating and, most importantly, learning from the incidents that happen.
HD
Henrique d
12/19/22
"The tool when you need it."
What do you like best about incident.io? Incident.io helps coordinate and share information when you most need it. It just works and doesn't get in your way during an incident (like some other tools).
AU
Anonymous User
12/19/22
"Great user experience and flow control throughout an incident"
What do you like best about incident.io? Incident provides a great user experience when it comes to incident management. The app helps the incident lead when it comes to assigning tasks and following them up. Users of updates and prompting the team when needed is also something it does excellent. In a moment when efforts need to be fully focused on actually handling whatever is happening, Incident releases quite a lot of burden off the team's shoulders.
AU
Anonymous User
12/19/22
"Great user experience and flow control throughout an incident"
What do you like best about incident.io? Incident provides a great user experience when it comes to incident management. The app helps the incident lead when it comes to assigning tasks and following them up. Users of updates and prompting the team when needed is also something it does excellent. In a moment when efforts need to be fully focused on actually handling whatever is happening, Incident releases quite a lot of burden off the team's shoulders.
JP
John P
12/16/22
"What's not to love!"
What do you like best about incident.io? Incidents are stressful, so simplicity was key for us at Skyscanner, where anybody can be an incident manager. Having looked at the competition, it was the simplicity of use and the team at incident.io that persuaded us to join the family.
AT
Anne-Sophie T
11/16/22
"Great improvement of our incident process"
What do you like best about incident.io? Creating a dedicated temporary channel to split the communication was a huge improvement to help us separate concerns instead of sounding the alarms in the wrong places.
RR
Rubén R
10/28/22
"Quick fix & quick learn!"
What do you like best about incident.io? It is very, very, extremely intuitive to work with. But the main problem it's solved in our organization is the ownership. With incident.io, there's one responsible for the incident, from start to finish.
RR
Rubén R
10/28/22
"Quick fix & quick learn!"
What do you like best about incident.io? It is very, very, extremely intuitive to work with. But the main problem it's solved in our organization is the ownership. With incident.io, there's one responsible for the incident, from start to finish.
