Incentivesmart Reviews in January 2025: User Ratings, Pros & Cons

"Professional approach and support"

What do you like best about Incentivesmart? support and assistance quick and accurate What do you dislike about Incentivesmart? No issues to report as it does exactly what you would expect. What problems is Incentivesmart solving and how is that benefiting you? Members engagement is certainly improved as they get familiar with the system/rewards on offer

"Agile, Efficient and Professional!"

What do you like best about Incentivesmart? The Incentivesmart team gets stuff done. It is great working with such efficient, flexible and professional people. They also continue to improve and upgrade processes and systems for the best user experience. Always ready to adapt and pivot through the ever-changing environment. Definitely an agency I would recommend if you would like to grow your business and client relationships What do you dislike about Incentivesmart? No Downsides at this ...

"The most helpful, creative and on-brand agency we have ever worked with."

What do you like best about Incentivesmart? The incentivesmart team are great at coming up with fresh ideas that match the brief and can be delivered on time and budget. You can see from their workings how well they understand the challenge and how the proposal will meet your needs exactly, whether that’s growing sales or increasing awareness. They’re incredibly trustworthy, hardworking and show full cost detail so you can understand how the proposals are built – you know you’re always ...

"Excellent customer service and a platform that provides complete flexibility"

What do you like best about Incentivesmart? The customer service is second to none. They're really quick to respond to a query and can't do enough to help. The platform itself offers so many options for customers to spend their points on with some genuine quality items. What do you dislike about Incentivesmart? I really can't think of any downsides or negatives to using these guys! What problems is Incentivesmart solving and how is that benefiting you? We never have any issues with them, ...

"Fantastic Rewards platform"

What do you like best about Incentivesmart? It's easy to use with a great catalogue. There support is second to none. What do you dislike about Incentivesmart? Nothing really comes to mind? It's a really great platform. What problems is Incentivesmart solving and how is that benefiting you? Helping to keep our customers loyal by encouraging repeat purchases.

"Great working relationship and easy to use platform"

What do you like best about Incentivesmart? Easy to use platform and helpful team. Our account management are always on hand to help issues and work closely with us. What do you dislike about Incentivesmart? I don't have anything I dislike. Really good. What problems is Incentivesmart solving and how is that benefiting you? Customer engagement and loyalty

"Incentivesmart feedback"

What do you like best about Incentivesmart? Simple, easy to use tool. Excellent client support, very responsive. What do you dislike about Incentivesmart? Outbound marketing could be smarter, clearer comms, clearer call to action, and too often comes across with errors in the copy What problems is Incentivesmart solving and how is that benefiting you? Engaging with our customers on our brand, driving sales of our focus products

"great at engaging customers"

What do you like best about Incentivesmart? engages customers and increases sales. great account management too - things get done very quickly and efficiently - not had any issues What do you dislike about Incentivesmart? manual point allocation, would love to be able to do a bulk upload What problems is Incentivesmart solving and how is that benefiting you? engagement from our customer is massive (Leekes)

"Great all round service"

What do you like best about Incentivesmart? Team friendliness and eagerness to please What do you dislike about Incentivesmart? difficult to get retailers away from the scheme once they are hooked on What problems is Incentivesmart solving and how is that benefiting you? Engaging the sales people

"Brilliant platofrm"

What do you like best about Incentivesmart? The systems are very easy to use and allow our staff to see what they can achieve. What do you dislike about Incentivesmart? The only downside was our systems didn’t integrate so that I couldn’t automate my points allocation. This was our IT issue Recommendations to others considering Incentivesmart: Think about staff and customers What problems is Incentivesmart solving and how is that benefiting you? The desire of my staff to use their time and ...