Incapsula Reviews in March 2025: User Ratings, Pros & Cons

MIGRATED TO Imperva Application Delivery

Incapsula provides great service relative to price

What do you like best? The variety of services they offer meet variety of clients needs What do you dislike? Customer support is an area of improvement. Difficult to contact and resolve issues in timely manner. What business problems are you solving with the product? What benefits have you realized? Needed a strong Firewall to protect corporate portals

Impossible implementation on some server. Few to no help from support.

What do you like best? Efficient WAF to meet PCI compliance with an cloud services. What do you dislike? A real mess to implement with really short support to help understand issue and non personal help in the "basic" plan.... so you're on your own to find a solution if you're not hosted by a complient server that match imperva services. Recommendations to others considering the product If you're a small business be ready to do a lot of implementation with low to no support. What ...

So so so simple

What do you like best? I do not have to adjust anything. I just put my sites behind Imperva and it works. What do you dislike? I wish the hosted service we had allowed more protocols outside of http and https. What business problems are you solving with the product? What benefits have you realized? Additional security beyond the perimeter firewalls. The benefit is you cannot make mistakes with the Imperva service whereas with servers and our perimeter firewalls, all the settings have to ...

Real Web services protection

What do you like best? Incapsula has ten of ten points about WAF cloud protection and DDoS protection, the results are amazing, really fast implementation, protection and traffic performance increased. What do you dislike? I want to include Incapsula in Securesphere gui Recommendations to others considering the product the best and easy deployment protection What business problems are you solving with the product? What benefits have you realized? Performance, attack protection

Exceptional Experience

What do you like best? Technological Advancement of the system. Mostly thinking about future proof system and Incapsula made it possible which is definitely superior than the competitions. The Reseller portal is very user friendly. Wish to see some more benefits out of it and also, pricing should be more practical for the third world countries specially poor to mid earning countries where price is the main barrier to make Incapsula popular. Further improvement can be done if the ...

Incapsula

What do you like best? Support is SO HELPFUL!!! Every time we contact them, we get a speedy and useful response What do you dislike? So far, I haven't had any complaints. Every interaction and use has been great. What business problems are you solving with the product? What benefits have you realized? This is a great solution for preventing attacks and monitoring traffic

Best anti-DDoS and more

What do you like best? Incapsula is the best way to protect Web sites of ours customers,,is easy to implement that in a few minutes are ready to protect, time and costs are excellent reasons to chosse Incapsula in the first place. What do you dislike? Well maybe that if we need to customize some waf policy, we need to send a request to incapsula and in some occasions this process delay Recommendations to others considering the product That if they search protection in Web sites, DNS and ...

Nikolay

What do you like best? Anti Ddos protiction for my sites for buiseness What do you dislike? No dislikes about Imperva Incapsula site What business problems are you solving with the product? What benefits have you realized? Anti-Ddos protevtion, CDN

Great service, saves a lot of headache

What do you like best? Incapsula is very flexible, I quickly find a lot of solutions for common security concerns or issues we are having. What do you dislike? It would be nice if they can have a more modern looking UI. What business problems are you solving with the product? What benefits have you realized? We are using Incapsula to make our clients platforms and websites much more secure, it helps us to deal with common internet vulnerabilities such as DDoS, SQL Injections and more. It ...

Worst waste of money EVER! *** STAY AWAY!!! ***

What do you like best? *** STAY AWAY !!! *** Absolutely NOTHING! There is nothing special about this product at all, and we've been counting the days till the end of our contract with them only a week into it, after they lied to us to get us to sign up. Google complaints about them, and you'll find hundreds of others with the same complaint. They lie and cheat you just to get you in the door, and then REALLY screw you after that. *** STAY AWAY!!! *** What do you dislike? *** STAY AWAY ...