INBOX25 Reviews in April 2025: User Ratings, Pros & Cons

"Great experience with Inbox25 a hugely useful tool with consistent support"

What do you like best about Leadfwd? The logic behind Inbox25 is sensible. The action it performs perfectly suits our application of the platform. It's seamless integration with our SugarCRM has been important and something that went very smoothly. The platform has allowed us to be more accurate marketers and ultimately provide a better service for our customers. The consistent support we have had has been immensely helpful, knowing we can call or email at any point and resolve any issues ...

"Incredible Value for the Price"

What do you like best about Leadfwd? Deep integration with SugarCRM and low overall cost were the primary reasons we chose Inbox25 over the competition. What do you dislike about Leadfwd?

"Easy Transition to InBox"

What do you like best about Leadfwd? The training and onboarding sessions provided were extremely helpful when learning the new platform. Alex and the team were always quick to respond and walk us through any questions we had. Since we were switching from a different automation platform, it took some getting used to the new platform, but overall it was pretty easy to use and take advantage of the features offered.

"Exactly what we needed, integrates with sugar seamlessly. "

What do you like best about Leadfwd? This program made all of our automation dreams come true, and the training process made the learning curve so fast and easy.

"Marketing Automation without the Headaches"

What do you like best about Leadfwd? Intuitive workflow building, simple WYSIWYG interfaces, outstanding analytics. Alex and the team are outstanding! What do you dislike about Leadfwd?

"Alex was amazing"

What do you like best about Leadfwd? Alex. Full stop. He was fantastic and such a huge support for us when it came to implementation and then a live experience. He really went above and beyond for us. The thing that really helped was also being able to play back the training sessions in our own time. We were learning while also launching a webinar so it was trial by fire but a great way to learn.

"We used inBox25 with SugarCRM"

What do you like best about Leadfwd? Native integration with SugarCRM. Great customer service. Platform was very stable and had an easy to use interface. What do you dislike about Leadfwd?

"SMB using Salesforce in need of an affordable email/marketing automation solution? PROBLEM SOLVED!"

What do you like best about Leadfwd? I have to admit I was a skeptic after using Marketo at a larger company and having a painful experience trying to use inbox25 with SugarCRM, but since we've switched to Salesforce for our CRM , and the recent Saleforce integration enhancements have been made, I am sold. But that's not even the best part. What has really sold it for me is the support. Wow! I just have two words for you -- Alex and Brandon. They are tech rockstars!!

"Highly recommend Alex and the team!"

What do you like best about Leadfwd? It's been great working with our account manager Alex, who has given top-notch support and advised on how to maximize usage of the platform. Despite data problems at our end, Alex has been very helpful in finding solutions that ensure we can still deliver initiatives, as well as providing extensive training.

"Excellent Automation Platform for SugarCRM"

What do you like best about Leadfwd? INBOX25 doesn't just work natively with SugarCRM – it actively expands on that system's already impressive functionality. We use it exclusively within SugarCRM itself; as far as we're concerned, it's simply part of that system. There are no awkward handoff points or touchy integrations ... it just works.