Import.io Reviews in March 2025: User Ratings, Pros & Cons

Essential Tool For Data Extraction

What do you like best? It's easy to use and you can pull all sorts of data from a webpage. I've used it in several different jobs from tracking discounts to RRP and to map out a products life cycle. What do you dislike? The pricing has gone up dramatically over the past couple of years. They used to have a free tier which was very useful and provided basic functionality, but they seem to have removed that. What problems are you solving with the product? What benefits have you ...

Strange interface but legitimately gets the job done

What do you like best? Love that it actually does what it says it will! Most importantly! What do you dislike? I find it hard to interact w the interface and wish it was cleaner and more elegant What problems are you solving with the product? What benefits have you realized? It is a great time saver!

It's an 'okay' tool, with the worst customer service

What do you like best? The user-interface was easy to navigate. A certain website, such as a Forum with multiple pages don't work with the tool, but some websites do. What do you dislike? I would advise anyone with looking at this tool to think twice about purchasing and to read their Terms & Conditions very carefully. We tried to close our account ahead of the scheduled relapse date, and Import ignored our calls & messages until the relapse date had passed. When we finally got a hold ...

Simple and effective for everyday crawling and scraping purposes

What do you like best? I love the ability to generate URL lists to crawls from a parent crawler that I can set up visually in import.io’s interface to grab the URI’s of pages I want it to then crawl and scrape recursively. The ability to program import.io visually simplifies a complex process known as “training”, and it allows me to grab only the most relevant information for my output files that I want to then analyze in a data analytics platform. What do you dislike? Import.io is ...

Great data import serch tool

Great data import serch tool! Saved me hours of manual job! Thank you so much

Terrible customer care across the …

Terrible customer care across the board, from their system to their people...At first they over-billed my account more than $1000+ and it was hell to try and get ahold of someone to resolve it and issue a refund. Recently there was fraudulent use of our account, and it was an even worst issue to resolve. They claimed: "we tried reaching out multiple times to discuss (the additional charges), ...to ensure that you were aware of this" but I didn't receive a single email or call from any of ...

Promises too much, charges too much

Very bad experience. Sales guy promised too much, tool did not live up to expectations and generally very bad SAAS terms. Lure clients into monthly payments without user accept and impossible to get out of again.Overall one of the worst companies I have ever bought from in professional regards.