Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Plenty of functionalities"

What do you like best about Impartner PRM? Impartner has a lot of partner-centric features that are useful to any alliances/channel team. What do you dislike about Impartner PRM? Some of those features are not easily configurable without the help of someone at Impartner What problems is Impartner PRM solving and how is that benefiting you? Impartner is our partner system of record. It allows us to have visibility into our partners' sales pipelines

"Great Solutions & Kind Staff but Implementation Challenges"

What do you like best about Impartner PRM? One of the best aspects was the staff and personnel. They were very kind and ready to assist with any questions or concerns. They were mostly responsive to calls and emails, and always made an effort to be helpful. Additionally, the company offered a great solution with many components that had the potential to be very beneficial for our organization. What do you dislike about Impartner PRM? While we found the staff and personnel of Impartner to be ...

"Robust PRM"

What do you like best about Impartner PRM? The platform is essentially a blank slate that can be customized a ton. Their support team is very responsive and helpful What do you dislike about Impartner PRM? Hard to set up and a bit time consuming to maintain What problems is Impartner PRM solving and how is that benefiting you? Deal registration

"Impartner Review"

What do you like best about Impartner PRM? The support is outstanding. Our team has been a critical piece of our deployment strategy What do you dislike about Impartner PRM? Would appreciate some out of the box integrations with some of the more popular platforms. What problems is Impartner PRM solving and how is that benefiting you? Provides the partner portal, and all associated functionality

"Such amazing customer service!"

What do you like best about Impartner PRM? I really love the customer service. This tool has so many awesome capabilities so having someone to guide us through everything has been critical and awesome. What do you dislike about Impartner PRM? It is so complex I feel like it will take me a while before I am able to create things on my own and do it properly What problems is Impartner PRM solving and how is that benefiting you? We need to have a better pulse on our connection with our ...

"Easy to implement and professional looking!"

What do you like best about Impartner PRM? Integration with SFDC makes it easy to maintain existing processes for accounts, contacts (users) and leads (deal registrations). What do you dislike about Impartner PRM? We have 4 different user accounts for administration. Production, Stage, Development and Customer Success. It would be great to make this one account. What problems is Impartner PRM solving and how is that benefiting you? Enables us to accept new applications, deal registrations ...

"Impartner Review - Great PRM+"

What do you like best about Impartner PRM? It's highly configurable by the admins, which allows way more functionality than other out-of-the-box platforms. My PMs Eva and Thomas are absolute rockstars, their support is awesome, and the company knows how to put on a great user conference. What do you dislike about Impartner PRM? Downsides like our own software being flexible and configurable, it has a longer learning curve to understand how it all works. What problems is Impartner PRM ...

"Comprehensive PRM tool - but sometimes clunky"

What do you like best about Impartner PRM? Impartner has all of the features/functions required in a PRM tool - it supports sales, marketing, training and operations. What do you dislike about Impartner PRM? There are elements that are "clunky" or the out of the box features just do not make a lot of sense for how SaaS channels operate in today's ecosystem. What problems is Impartner PRM solving and how is that benefiting you? Impartner is our tool to manage our partner relationships and it ...

"Comprehensive PRM tool - but sometimes clunky"

What do you like best about Impartner PRM? Impartner has all of the features/functions required in a PRM tool - it supports sales, marketing, training and operations. What do you dislike about Impartner PRM? There are elements that are "clunky" or the out of the box features just do not make a lot of sense for how SaaS channels operate in today's ecosystem. What problems is Impartner PRM solving and how is that benefiting you? Impartner is our tool to manage our partner relationships and it ...

"A great PRM platform + Clint Young is fantastic!!"

What do you like best about Impartner PRM? As a first-time Impartner admin user, I had some challenges figuring out the platform and whether we were fully taking advantage of all the benefits. I attended ImpartnerCon 2022 and I can't tell you enough how valuable all the sessions were. I left the conference feeling excited to dig into the platform! I also want to give a HUGE KUDOS to Clint Young who dedicated his time with us during the conference. He help us enable module form builder and ...