Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Extremely Positive Experience"

What do you like best about Impartner PRM? The ease of use and the integration with Salesforce. What do you dislike about Impartner PRM? Sometimes the portal is a bit slow with load times What problems is Impartner PRM solving and how is that benefiting you? This helps automate a ton of tasks that are time consuming and hard to track, Impartner makes it easy

"A PRM that can house anything!"

What do you like best about Impartner PRM? As a new employee to my company and to Impartner, I find the PRM very user friendly. Despite how many layers of information it holds! The support from our CSM also helps. Our CSM April is always there to help guide us through any questions we might have while using the tool. What do you dislike about Impartner PRM? None observed so far. Again I'm a new user to Imartner PRM so of course things are confusing to me but because of the great support I ...

"Responsive, great service, knowledgeable resources, great products!"

What do you like best about Impartner PRM? The team I work with and the portal functionality. What do you dislike about Impartner PRM? The occasional outages that partners experience on our portal. However, Impartner seems to resolve those quickly! What problems is Impartner PRM solving and how is that benefiting you? Keeping MDF requests organized, setting accounts up in Salesforce, and getting information to partners.

"Impartner's Partner Portal has so many possibilities to help our Partners"

What do you like best about Impartner PRM? Impartner's Partner Portal has so many possibilities to help our Partners learn, register and track deals, and have one place to view trainings, assets, etc. While Impartner's project team seems to be backed up, the Customer Success team is quick to help and push for ways to improve the process. The support team has also been responsive and helpful to resolve tickets. What do you dislike about Impartner PRM? The process for "getting in line" for a ...

"Impartner's Partner Portal has so many possibilities to help our Partners"

What do you like best about Impartner PRM? Impartner's Partner Portal has so many possibilities to help our Partners learn, register and track deals, and have one place to view trainings, assets, etc. While Impartner's project team seems to be backed up, the Customer Success team is quick to help and push for ways to improve the process. The support team has also been responsive and helpful to resolve tickets. What do you dislike about Impartner PRM? The process for "getting in line" for a ...

"Impartner"

What do you like best about Impartner PRM? Great platform for content sharing to partners. What do you dislike about Impartner PRM? If you are not familiar with HTML, editing pages can be difficult and you are limited to certain structures and functionality. What problems is Impartner PRM solving and how is that benefiting you? Structuring our partner program and creating efficiencies in our processes.

"Incredible customer experience"

What do you like best about Impartner PRM? Impartner really enables you to get the most out of your Salesforce by providing our Partners a confortable portal for reviewing and submitting potential costumers. I would also like address the incredible customer experience, they respond very quickly to all of our doubts and requirements! What do you dislike about Impartner PRM? Thus far I've only had good experiences using the whole Impartner Portal and services, and the contact with the ...

"Great dashboard and account reps."

What do you like best about Impartner PRM? Had a great account rep, Jared Martin. Was able to turn a tight request on a deadline. What do you dislike about Impartner PRM? Had a few account reps over the past year, but we finally got a good one that is responsive and on his game! What problems is Impartner PRM solving and how is that benefiting you? Impartner is helping us with our referral program.

"Amazing customer support and help them solve their system problems"

What do you like best about Impartner PRM? Immidiete response great insights on Partner business amazing solutioning What do you dislike about Impartner PRM? not much its all in product development plan What problems is Impartner PRM solving and how is that benefiting you? partneship channel business flow

"Plenty of functionalities"

What do you like best about Impartner PRM? Impartner has a lot of partner-centric features that are useful to any alliances/channel team. What do you dislike about Impartner PRM? Some of those features are not easily configurable without the help of someone at Impartner What problems is Impartner PRM solving and how is that benefiting you? Impartner is our partner system of record. It allows us to have visibility into our partners' sales pipelines