Impartner Reviews in February 2025: User Ratings, Pros & Cons

"Handy Partner Portal"

What do you like best about Impartner PRM? Impartner's new CRM Sync feature allows easy matching of fields between itself and a CRM instance. For a partner portal, ease of connection between the portal and the CRM is vital, and to allow users to connect the two databases in an easy way is a testament to the usefulness of the program. What do you dislike about Impartner PRM? As with anything that is robust, the learning curve for Impartner PRM is steep. The customizability of the software is ...

"Good PRM with a lot of potential!"

What do you like best about Impartner PRM? I found that the admin tools / CMS editor features were a little confusing but our project manager Eva was excellent. What do you dislike about Impartner PRM? It would be nice to have all the forms and workflows under 1 section so you don't have to go back and forth between CMS and settings. What problems is Impartner PRM solving and how is that benefiting you? We're hoping that Impartner PRM will help us better support our partners by providing ...

"Impartner is Awesome"

What do you like best about Impartner PRM? I love the integration into Salesforce, so that can be our source of truth. Also, working with the implementation team was a dream. What do you dislike about Impartner PRM? I don't dislike anything. I wouldn't change anything. What problems is Impartner PRM solving and how is that benefiting you? Impartner is handling deal registration with us, plus our asset library and general contact info.

"We are using Impartner to streamline the partner deal process"

What do you like best about Impartner PRM? It is great to have a one stop shop for all of our partners' needs. What do you dislike about Impartner PRM? The only issues we've really encountered have to do with getting our CRM integrated. But these problems are on the way to being solved. What problems is Impartner PRM solving and how is that benefiting you? It will enhance our partner experience with a more professional and more accessible interface and enable a quicker turnaround on deals ...

"Sumo Logic"

What do you like best about Impartner PRM? An excellent platform for all my partners, especially link co-branding content and the marketing journey sections. What do you dislike about Impartner PRM? Needs LinkedIn integration on the news feed. What problems is Impartner PRM solving and how is that benefiting you? Partner communication, marketing assets, deal reg, and resources can be tracked for reporting purposes. Overall it helps us market with/through/to the partners.

"Although my time with the program has been limited, the product is very intuitive."

What do you like best about Impartner PRM? Ease of use Set up and anything we need to revamp is easy to move forward Makes it easy for our partners to sign up and to input their prospect opportunities What do you dislike about Impartner PRM? Haven't found anything One item I'd like to put on a product enhancement list--change the Country list to put the United States at the top What problems is Impartner PRM solving and how is that benefiting you? The program allows our partners to bring in ...

"Good tool, but performance issues"

What do you like best about Impartner PRM? The team, they are very responsive and eager to help out. What do you dislike about Impartner PRM? The performance, for all custoemr s that are outside the US, the lag is causing frustration on our partners side. What problems is Impartner PRM solving and how is that benefiting you? Hand over of leads at the moment is the main function.

"Impartner PRM is the best!"

What do you like best about Impartner PRM? I like the customizability and flexibility that the solution offers its customers. They also have a lot of out-of-the-box functionality that helps you with your speed to market. Their excellent customer service team always replies quickly and helps resolve any issues. My CSM Oliver Walters has been fantastic to work with. He's highly professional, and he's very knowledgeable when it comes to all the Impartner features and functionalities. What do ...

"A great portal to animate our partners network with accurate information and business transparency"

What do you like best about Impartner PRM? The availability of the support and CSM team ! The customer network animation provided by the whole Impartner Team What do you dislike about Impartner PRM? Once we have specific dvpt on features, this is an issue to be available to move to the PX Studio and or new release products What problems is Impartner PRM solving and how is that benefiting you? Business Transparency (lead management) One unique platform to communicate

"Powerful product and great customer support"

What do you like best about Impartner PRM? All of the workflows that can be created to provide our Partners with a great experience. Also, the customer support that I've received from our CSM has been great. What do you dislike about Impartner PRM? Some functionalities are not super intuitive, so it does take some guidance from their support team to achieve what I'm looking for in some cases. What problems is Impartner PRM solving and how is that benefiting you? Impartner allows us to share ...