Impartner Reviews in February 2025: User Ratings, Pros & Cons

"This is my experience review."

What do you like best about Impartner PRM? User experience and Matthew Hutchings <[email protected]> has stepped in with Account Management, which is improving because of his efforts. What do you dislike about Impartner PRM? Nothing is missing from the product although we have struggled with News on Demand. Recommendations to others considering Impartner PRM: Have a long term plan What problems is Impartner PRM solving and how is that benefiting you? One-stop-shop for dealer ...

"IMPartner PRM is easy to work with and deploy. Very customizable."

What do you like best about Impartner PRM? Navigation windows are easily customizable for different levels of access. Training and certification is very mature in the PRM. Great workflow options for different use cases. What do you dislike about Impartner PRM? Within journeys, it would be very helpful to have more flexibility to rearrange items within a phase and between phases of a journey. Like - supporting the ability to drag and reorder individual items. Recommendations to others ...

"Great Friendly Team & Tool"

What do you like best about Impartner PRM? The most helpful of Impartner PRM was how helpful the staff was during the implementation and the experience we can provide to our partners. What do you dislike about Impartner PRM? It's not a downside but workflows can be super powerful, its just hard to implement when you are new to the tool. What problems is Impartner PRM solving and how is that benefiting you? We went with Impartner because we did not have a portal and we need a tool that met ...

"Great insight from Matthew on how to best utilize Impartner for my business needs!"

What do you like best about Impartner PRM? I like that everything to manage my partners is all in one place as an admin, I also loved the search functions for being able to find anything, whether it be in my assets or content, etc. What do you dislike about Impartner PRM? I would like to be able to see a connection between Impartner with other tools. For example, our partners go through on-demand training via Skilljar and I want to be able to see those tools connect to track the progress of ...

"Impartner deep dive"

What do you like best about Impartner PRM? I liked working with Jessica Schindewolf. She was terrific, responsive and friendly, and was patient with my silly questions. A feature I liked is the ability to log in as different users, and think there is great potential for personalization with the tool. What do you dislike about Impartner PRM? It's tricky to edit the UI. It's clunky and hard to manipulate content and change images. I think that it should be easier to manipulate Collections and ...

"Dedicated staff but somewhat unclear expectations for onboarding"

What do you like best about Impartner PRM? HubSpot Integration allows for easy data transfer, easy to add and delete sections, good insights into engagement What do you dislike about Impartner PRM? It's easy to add sections but very hard to make them look nice. Not a design tool. Also slowly sometimes Recommendations to others considering Impartner PRM: You need to be aware that in the set up you are required to execute the learnings shared by the Impartner staff - I was under the ...

"Impartner makes Channel possible"

What do you like best about Impartner PRM? Great platform to manage all of our partners. It makes it so easy to authorize partners and sync's with salesforce What do you dislike about Impartner PRM? Changes can take a little while, but worth the wait, despite the slowness What problems is Impartner PRM solving and how is that benefiting you? without it we couldn't manage our partners or partner portal effectively. Matt has been fantastic to work with

"Fantastic platform and great support."

What do you like best about Impartner PRM? Ease of usability and synchronization to our Salesforce platform is extremely useful. Justin James has been incredibly helpful! I have not used any other PRMs in the past but this is a fantastic first experience with a quality product. What do you dislike about Impartner PRM? Nothing so far. The PRM has lots of customization aspects for our business needs. Perhaps being able to easily navigate its synchronization settings could improve on the ...

"Impratner PRM Review"

What do you like best about Impartner PRM? Makes managing partners simple and straight forward, easy to use and understand. Mathew has been a huge help and is always available to ensure we’re set up for success. What do you dislike about Impartner PRM? I wish we had the ability to use Impartner for further tasks and partner management like coordinating email campaigns What problems is Impartner PRM solving and how is that benefiting you? Managing an extensive list of partners and partner ...

"Awesome platform, intuitively designed, GREAT onboarding experience."

What do you like best about Impartner PRM? Impartner is an incredibly well-designed platform. It has all the features we expected (deal registration, CRM integration, RBAC, etc.) while maintaining a simple/robust user experience. So far, the best aspect has been the implementation / onboarding. We worked with an implementation partner (Dawn at The Spur Group) who was just plain awesome. We went through a short series of working sessions which were highly productive, all of the ...